Eric Stein

Eric Stein Email and Phone Number

IT Manager, End User Experience/Organizational Change Management/Diversity Equity & Inclusion
Eric Stein's Location
West Hollywood, California, United States, United States
About Eric Stein

Organizational Change Management & Organizational Development leader focused on achieving optimal business results in rapidly changing environments by developing creative change strategies and implementing data-driven solutions.

Eric Stein's Current Company Details

IT Manager, End User Experience/Organizational Change Management/Diversity Equity & Inclusion
Eric Stein Work Experience Details
  • Centene Corporation
    It Manager - Organizational Change Management
    Centene Corporation Jun 2017 - Nov 2024
    Greater Los Angeles Area
    • Manage the Corporate IT Organizational Change Management team• Lead creation of change strategies for over 70,000 active employees across the enterprise• Conduct stakeholder analysis, impact assessment and change saturation forecasting• Identify, monitor and report success metrics/KPI focused on employee adoption,utilization and experience when introducing new systems, tools and processes
  • Centene Corporation
    Organizational Change Consultant
    Centene Corporation May 2012 - Jun 2017
    Los Angeles
    • Developed and implemented change management strategies to minimize employee resistance, maximize employee engagement and accelerate adoption of new systems, tools and processes• Created instructional design strategies and training collateral for large scale initiatives• Planned and conducted focus groups with various levels of employees to gain insight andformulate action plans aimed at improved operational performance• Created end user facing SharePoint sites with focus on… Show more • Developed and implemented change management strategies to minimize employee resistance, maximize employee engagement and accelerate adoption of new systems, tools and processes• Created instructional design strategies and training collateral for large scale initiatives• Planned and conducted focus groups with various levels of employees to gain insight andformulate action plans aimed at improved operational performance• Created end user facing SharePoint sites with focus on user experience Show less
  • Centene Corporation
    Business Process Consultant
    Centene Corporation Mar 2010 - May 2012
    Greater Los Angeles Area
    • Identified, analyzed process inefficiencies and created/led process improvements strategies to address identified opportunities• Produced documentation including project charters, project plans, analytical reports, information research reports, budget analysis and training
  • Centene Corporation
    Sr. Training And Development Specialist
    Centene Corporation Jul 2005 - Mar 2010
    • Oversaw the design, development, implementation, maintenance and facilitation of departmental and corporate training initiatives• Maintained multiple project plans to ensure deadlines are achieved• Facilitated instructor led and virtual training sessions• Conducted training needs analysis, gap analysis and training effectiveness activities• Created story boards and developed computer-based training modules (Captivate &Articulate) for customer service, claims processing and… Show more • Oversaw the design, development, implementation, maintenance and facilitation of departmental and corporate training initiatives• Maintained multiple project plans to ensure deadlines are achieved• Facilitated instructor led and virtual training sessions• Conducted training needs analysis, gap analysis and training effectiveness activities• Created story boards and developed computer-based training modules (Captivate &Articulate) for customer service, claims processing and medical management employees Show less
  • Wellpoint
    Customer Service Trainer
    Wellpoint Apr 2000 - Jul 2005

Eric Stein Skills

Training Visio Process Improvement Software Documentation Business Analysis Requirements Gathering Business Process Improvement Insurance Change Management Health Insurance Hipaa Customer Service Managed Care Quality Assurance Lotus Notes Call Center Vendor Management Access Peoplesoft Data Analysis Medicare Employee Benefits Communication Leadership Team Building Requirements Analysis Microsoft Excel Healthcare Management Program Management Business Process Project Management

Frequently Asked Questions about Eric Stein

What is Eric Stein's role at the current company?

Eric Stein's current role is IT Manager, End User Experience/Organizational Change Management/Diversity Equity & Inclusion.

What is Eric Stein's email address?

Eric Stein's email address is er****@****ail.com

What skills is Eric Stein known for?

Eric Stein has skills like Training, Visio, Process Improvement, Software Documentation, Business Analysis, Requirements Gathering, Business Process Improvement, Insurance, Change Management, Health Insurance, Hipaa, Customer Service.

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