Eric Thomas Email & Phone Number

United States

Brooklyn, New York

Promoted to a Strategic leadership position (Process Improvement, SDLC Maturity Assessments, Agile Coaching, Agile Transformation, Metrics) to launch new and streamline existing processes, tools, frameworks, and team cooperation.Introduced Code Quality reporting to assess production defects and implement process changes to reduce defect leakage not only to.

Greater New York City Area

- QA Management, Software Development Lifecycle (SDLC), Requirements Analysis, Test Case Analysis, Business Process Analysis, Project Management, QA Process Improvement, Project Estimation, Project Delivery

Greater New York City Area

Oversaw project management for four QA teams to deliver goals and meet tight timelines; improved strategies and processes to increase productivity.Obtained a nearly 0% critical defect rate through collaboration with the offshore vendor and on-site QA leads.Boosted the reputation and recognition of the Department by the product and business side of the.

Greater New York City Area

Combined new offshore QA team in India with a NY-based team to streamline cooperation and transition from ad-hoc to scientific testing approach. Leveraged SDLC process by adding defined cycles of testing with clear entrance and exit criteria.Reduced the number of defects from initial to the latest release by a factor of 5 (15 to 3 defects on.

Roslyn, NY

Managed a comprehensive e-learning business for global enterprises to assure consistent and high-level quality from offshore team.- Initiated process of converting Certpoint’s commonly-used test cases from manual to automatic for multiple browsers, operating systems, and multi-language testing.- Developed release-management process and custom module within.

Greater New York City Area

Oversaw two separate, eight-person on-shore and offshore teams for QA projects such as test plan designs, timeframe estimates, status reports and production-release decisions.- Generated training documentation and cross-trained QA personnel.- Led decision to implement set of QA standards for every new project.Accomplishment:- Led QA tasks for new projects.

Hauppauge, NY

Provided text and thin-client terminals as well as Microsoft Windows-NT based LAN software, led three QA staff, devised client-site network simulations and oversaw test-summary reporting.Accomplishment:- Improved testing consistency by implementing self-authored, ASCII text scripts for proprietary internal automated test software.

East Northport, NY

Managed various aspects of cutting edge neonatal health labs with customized testing and reporting software. Recognized for innovative leadership initiatives.Accomplishments:- Played key role in all aspects of LAN administration and configuration for Novell Netware 3.1x networks and configured sites.- Created company’s 1st Software Testing department.