Familiarizing with all products and services offered by our company.Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.Attending networking activities to research and connect with prospective clients.Maintaining meaningful relationships with existing clients to ensure that they are retained.Suggesting upgrades or added products and services that may be of interest to clients.Crafting business proposals and contracts to draw in more revenue from clients.Negotiating with clients to secure the most attractive prices.Equipping staff with the technical and social skills needed to enhance sales.Reviewing clients' feedback and implementing necessary changes.Remaining in tune with trends in consumption to ensure that our offerings remain relevant.

Build and improve relationships with customers, key suppliers and partners.Review company practices to ensure clients get maximum satisfaction from their purchases.Identify potential opportunities and inform the sales team to follow up.Educate and inform clients about the company’s products, services and special offers.Attend to client complaints and resolve issues promptly.Conduct customer satisfaction surveys and recommend ways of improving client satisfaction.Work with internal departments to ensure company meets clients’ expectations.Oversee customer relationship management system.