Eric Dewerth Email & Phone Number

New York, Ny, Us

• Manage a global team of Senior Cloud Engineers• Full-stack Stack migrations of multiple regions in one AWS account to another AWS account.• Administer and deploy application environments in the AWS Cloud environment• Deploy various product suites of the Infor Software portfolio in the Public Cloud. • Coordinate with Development the deployment of patches/upgrades for each product suite• Follow Agile and DevOps best practices for CI/CD of each product stack• Use ServiceNow for Change Management and Incident/Outage response.• Technical Support assistance for hosted customers• SLA of 99.9% uptime on all application server farms

New York, Ny, Us

• Manage a global team of Senior Cloud Engineers• Full-stack migration from a Colo Datacenter to AWS• Full-stack Stack migrations of multiple regions in one AWS account to another AWS account.• Administer and deploy application environments in the AWS Cloud environment• Deploy various product suites of the Infor Software portfolio in the Public Cloud. • Coordinate with Development the deployment of patches/upgrades for each product suite• Follow Agile and DevOps best practices for CI/CD of each product stack• Remediated issues in the Infor EAM product stack required for FedRamp/GovCloud certification• Use ServiceNow for Change Management and Incident/Outage response.• Technical Support assistance for hosted customers• SLA of 99.9% uptime on all application server farms

New York, Ny, Us

• Grew to a group of 5 systems administrators through vetting and hiring new team members• Managed tasks for the team while being a hands-on technical manager• Administered several hundred application servers in both Private and Public Clouds • Architected highly available and scalable IBM Cognos Server Farms• Responsible for the Installation, configuration and performance tuning of IBM Cognos and SAP Business Objects reporting software • Migrated all Cognos farms from a Savvis Datacenter to Amazon Web Services in 2012/2013.• Technical Support assistance for hosted customers • SLA of 99.9% up-time on all application server farms

New York, Ny, Us

• Administrated several hundred application servers in a private VMWare cloud• Architected highly available and scalable IBM Cognos Server Farms• Responsible for the installation, configuration, and performance tuning of IBM Cognos and SAP Business Objects reporting software • Installed and configured various versions of XM Software on Sun Solaris in a Managed Services Environment.• Migrated the XM solution from an Application Managed Services model utilizing Sun Solaris to a Multi-tenant application on Red Hat Enterprise Linux• Provided 24x7 monitoring of all servers using various software over time: Nagios XI, and Stack Driver• Project Management of all projects involving reporting solutions. - Migration of all Cognos farms from a Verizon Datacenter to a Savvis Datacenter• Sales Support as needed to include RFPs, conference calls with prospects , demos, and proofs of concept• Technical Support assistance for hosted customers • SLA of 99.9% uptime on all application server farms

New York, Ny, Us

• Third Level Technical Support Analyst tasked with resolving the most critical and technically advanced issues that came into the support queue. • Systems Administration and Database administration of technical support's server farm including VMWare, Oracle and MSSQL and Datastream Applications • Project Management for a group of 3 application developers • Sales Support as needed to include RFPs, conference calls with prospects , demos, and proofs of concept

New York, Ny, Us

• Managed a group of 3 application developers and 5 technical consultants • Traveled nationally as schedule dictated for high priority customers • Sales Support as needed to include RFPs, conference calls with prospects , demos, and proofs of concept• Post-installation technical Support as needed

New York, Ny, Us

• Installation and configuration of all MP2 and Datastream 7i products as well as add-ons • Traveled both nationally and internationally as schedule dictated • Worked with high profile clients and other projects that required high-level security background checks • Over summer of 2001 trained channel partners in India and Singapore on all aspects of product implementation and consulting techniques • Technical Project Management for Customers as it pertained to product implementation • Sales Support as needed to include RFPs, conference calls with prospects , demos, and proofs of concept• Post-installation technical Support as needed

Bs, Marketing

Education record