Eric Estrada Email and Phone Number
As a customer success and sales lead based in Austin, Texas, I thrive on creating positive, impactful client relationships and crafting visual stories that resonate. In my current role as Sales Lead and Lead Videographer at Wildscape Media, I specialize in helping clients visualize and share their stories through high-quality video content.With a strong foundation in customer success and cross-functional collaboration, I'm focused on finding roles where I can bring my expertise in customer experience and support to the forefront. I’m passionate about tech and its ability to shape user experiences, which drove me to pursue training in UX and design. My skills in research methodologies, visual design, and tools like Figma and Adobe software support my ability to see projects from multiple angles.I’m actively seeking Customer Success, Sales Development Representative (SDR), and video content creation roles. Feel free to connect with me to discuss opportunities or if you’d like a copy of my resume.
Saucony
View- Website:
- saucony.com
- Employees:
- 222
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Co-FounderWildscape Media Llc Jan 2023 - PresentWashington, United StatesWildscape Media LLC is a multimedia powerhouse that excels in capturing the most precious moments of our customers in the most adventurous settings. We specialize in video and photography to ensure that these memories are preserved forever.-Directed and edited over 100 hours of high-quality video content for diverse clients in small business, sportspromotion, and real estate industries, resulting in a 20% increase in client satisfaction ratings.-Identified and cultivated relationships with 40+ potential clients, resulting in a 65% increase in booked projectscompared to the previous year.-Developed and executed detailed shooting schedules for over 25 video and photo shoots, resulting in on-time deliveryof high-quality content to clients.-Created and executed marketing campaigns that brought in new clients, leading to a 15% increase in overall incomefor the company.
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Product TesterSaucony Jan 2019 - PresentAs a tester I am responsible for evaluating and providing feedback on running shoes and gear in development. By testing products in various running conditions, they ensure that the final products meet the needs and expectations of runners, from comfort and fit to performance and durability.- Developed a keen eye for user-centered design, using insights from usability studies to advocate for the needs of usersthroughout the product development process.-Conducted quarterly product testing on 50+ new trail and running footwear prototypes, providing detailed feedbackon comfort, wear and fit to the product development team.
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Sales ManagerCrossport Performance Apr 2023 - Oct 2024Wenatchee, Washington, United StatesImplemented marketing strategies to promote group fitness programs and increase class attendance and membership.Contributed to the growth and success of the gym by actively participating in community outreach and networking initiatives.
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Social Media ManagerCrossport Performance Apr 2023 - Oct 2024Wenatchee, Washington, United StatesDeveloped and executed social media strategies across platforms, increasing brand visibility and engagement by sharing workout tips, success stories, and gym events.Curated and created fitness-focused content, such as workout videos, member highlights, and class promotions, to attract a broader audience and increase membership inquiries.Collaborated with trainers and staff to promote new classes, events, and member success stories, effectively bridging online and in-gym experiences.
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Quality Assurance ManagerUs Aluminum Castings Sep 2022 - Jun 2023Washington, United StatesUS Aluminum Castings is a leading manufacturer of high-quality aluminum castings. With state-of-the-art facilities and a commitment to excellence, we provide our customers with precision parts that meet their exact specifications.-Implemented quality control protocols for radiography and liquid penetrant non-destructive testing, resulting in a 98%success rate in identifying defects before product launch.- Collaborated with the development team to implement agile testing methodologies, resulting in a 30% decrease inproduct defects and a 20% increase in customer satisfaction ratings.
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Ndt InspectorUs Aluminum Castings Apr 2015 - Sep 2022
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Customer Service SpecialistBob'S Classic Restaurant & Distillery Mar 2016 - Jan 2023East Wenatchee, Washington, United StatesDelivered exceptional customer service in a high-pressure environment, ensuring a seamless and enjoyable diningexperience for all guests.Efficiently managed multiple tables and prioritized tasks to maintain a smooth flow of service during peak hours.Developed strong communication and interpersonal skills by effectively addressing customer inquiries, resolving issues, and providing personalized recommendations.Collaborated with kitchen staff and management to ensure timely and accurate order delivery, contributing to overall customer satisfaction and repeat business.
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Product TesterSalomon Dec 2019 - Dec 2021
Eric Estrada Education Details
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Ux & Visual Interface Design -
Recording Arts - Music Engineering
Frequently Asked Questions about Eric Estrada
What company does Eric Estrada work for?
Eric Estrada works for Saucony
What is Eric Estrada's role at the current company?
Eric Estrada's current role is Customer Success | Sales Development Representative | Videographer & Photographer | Content Creator | Social Media Manager | Quality Assurance Manager | Videography | Photography.
What schools did Eric Estrada attend?
Eric Estrada attended University Of Washington, Full Sail University.
Who are Eric Estrada's colleagues?
Eric Estrada's colleagues are Kenia Sinclair, Julien Grelot, Pedro O. Anés, Hossin Absi, Brian Therriault, Emil Järvenranta, Vaggelis Salougiotis.
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