Education and technology provides individuals with a platform to learn and instill change. I have based my career on the premise that trying and not succeeding is not failure, but rather a part of the process of discovering what works. This idea has been the motivator behind my own success across multiple education & technology platforms. I am motivated by maintaining higher education standards through technology, excellent service, support, leadership, counsel and strategic planning. Specialties: • 15 years of experience working in Academic Advising, Academic Management, Academic Coaching, Student/Customer Success, Student Affairs and University Relationship Management.• 8 years of experience managing Operations & Program Management.• 7 years of experience working in College Planning & Test Preparation. • 6 years of experience working in EdTech Startup.• Extensive Blackboard, Salesforce & Canvas experience managing online courses, student records and dashboards.• Proficient understanding and management experience with Web Development, Cybersecurity, Data Science, UXUI and AI frameworks.
Listed skills include Higher Education, Customer Service, Admissions, Management, and 38 others.