As the leading provider of cloud contact center software, Five9 helps enterprise companies enhance their customer experience and achieve tangible business results. It's Intelligent CX Platform enables the ability to engage customers on their channel of choice, streamline operations, and use the power of practical AI, automation, and cloud to increase business agility and exceed customers' expectations.

Partnered with CIOs, CISOs, CDAO’s, IT Sourcing, Enterprise Architects and rest of IT extended team as a strategic advisor to help with strategy and bring IT business value by supporting top priorities like Generative AI, Cyber Security, Vendor Evaluations, Application Rationalization, Cost Optimization, Governance and Building Best-In-Class IT Organizations.

Vision Critical is now Alida. Alida has been named by Gartner as the most innovative company in VOC. I'd love to share how we are helping some of the world's largest tech brands drive customer-obsession in CX, marketing, product, and with their employees.

Responsible for identifying and closing enterprise opportunities in the Americas. Interface with all levels of the organization, from C-Suite to Security, Legal, Finance, and Procurement to implement GetFeedback for Salesforce CX solution.

Worked with the most forward thinking Enterprise companies to help them deliver great Customer Experience (CX) throughout the customer journey and across all interaction channels. Socially enable your enterprise, empower mobile access anywhere, and apply learned insights from actionable data, all with the speed and agility of the Cloud. The Oracle Customer Experience Cloud helps businesses transform customer relationships into loyal brand advocates.Oracle CX Solutions are built around best-in-class marketing, commerce, sales, service, and social solutions.

Responsible for sales across a suite of products for Education & Non-Profits in SF Bay Area Territory.

Led Demand Generation for a residential and commercial loan broker cold calling prospects. Became a licensed Loan Officer and handled the entire sales journey from prospecting to close. Still hold my CA DRE Broker License.