Lead transformational change for one of Cisco's strategic customer success priorities. Responsible for working across multiple internal functions to qualify, validate & pursue Services and Software Attach to increase Cisco's Annual Recurring Revenue with the ultimate goal of delivering critical business outcomes for our customers and mitigate services attritio

Responsible for managing quotes and contract by serving as a trusted advisor to Field Sales on deal structuring and business terms to drive agreement closure. Consults and reviews all Commercial, Business, Legal, and Revenue requirements to achieve the most favorable construct for VMware, while delivering the most optimal customer solution. Liaise between Legal, Sales, and customers to interpret clauses, negotiate agreements, and draft potential agreement changes for legal approval. Builds productive relationships and acts as the centralized point of contact with all cross-functional teams involved in the order process to facilitate sales closures.

Responsible for overall OEM contract renewal team success. Drive pipeline and bookings with OEM sellers to ensure targets are met/exceeded. Drive forecast calls, strategically manage opportunities and for OEM Team escalations. Interface with customers, partners and internal Cisco teams to support sales processes. Manage lifetime value of customers/business proposition necessary to drive on time renewals. Develop trusted advisor relationships with end customers and partners with roles ranging from technical decision makers to executive business leadership. Engage with and enable software-focused channel partners in collaboration with operational resources to facilitate bookings.

Support the Global Virtual Sales & Customer Success software and services business. Core responsibilities include financial reporting, budgeting, modeling, pipeline management, commission administration, sales forecast, planning and analytics to drive growth. Summarize and present bookings, revenue, budgeting actuals and variance and present to executive leadership.

Support the executive team through analysis of inventory cost, sales, and gross margin for multiple company business lines. Complete implementation and management of inventory, bills of materials, cost accounting systems, and production workflow processes in NetSuite.

Business partner/finance lead to the US Partner Program Office working with internal teams, reseller and distributors on software service and product-related initiatives, projects, and process/system changes. Produced calendar driven and ad hoc analytics, strategic recommendations and insights to executive leaders including channel bookings, revenue reporting, forecasting, opportunity analysis, goal quantification, program efficacy, ROI reporting, modeling and analysis. Managed opportunity registration, deal desk, and non-standard discount requests. Finance lead on global channel rebate program redesign. Designed and implemented pay for performance programs for support services sales.Delivered calendar driven and ad hoc analytics, strategic recommendations and insights to executive leaders.

Duties and accomplishments are under Oracle.

Conduct quantitative and qualitative analysis of internal and external trends to identify and quantify opportunity for sales force and Business Development Managers. Lead analytical projects, and conduct field surveys across the U.S. and Canada to analyze productivity issues, competitive strength, and sales forecasts. Work closely with the Investor Relations Department to determine quarterly outlook and competitive results. Managed quarterly earnings rollup process, collected data to analyze business and competitive trends, and presented results to senior level executives. Analyzed and summarized national macroeconomic data by commercial and enterprise segments

Utilized strong leadership skills, developed effective policies, business plans, and marketing strategies to supervise, and train a team of 12 staff. Conducted extensive research of trading and investment opportunities, managed financial assets and liabilities, provided protection from financial and operational risks, and developed strategies to offer funding at the lowest cost of capital. Fostered exceptional client relationships, built trust and confidence resulting in increased growth of the business. Prepared balance sheets, income statements, profit and loss statements, pro forma statements, budgets, monitored working capital efficiency, treasury management and capital spending. Developed the Financial Education Services Program to implement employee and executive financial seminars and training at local and national companies