Eric Shaddix Email & Phone Number

• Acting QA Team Lead: Communicate daily and weekly project goals to my team and assign tasks to testers, as well as schedule meetings with engineers, product owners, and feature owners to gather project information for.
• Setup, maintain, and install builds to Oculus for Business, Meta Quest 2 Consumer, Meta Quest Pro, and Meta Quest 3 virtual reality headsets
• Release builds internally and to clients such as Johnson & Johnson, Stryker, Smith & Nephew, and Zimmer Biomet
• Execute and lead functional, performance, regression, and verification testing efforts on builds to identify defects and verify bug fixes
• Organize and drive collaborative/multiplayer sessions for testing builds and reviewing procedure features
• Develop and maintain test cases in TestRail, document quality assurance practices, and track release testing progress

• Setup, maintain, and install builds to Oculus for Business, Meta Quest 2 Consumer, Meta Quest Pro, and Meta Quest 3 virtual reality headsets
• Release builds internally and to clients such as Johnson & Johnson, Stryker, Smith & Nephew, and Zimmer Biomet
• Execute and lead functional, performance, regression, and verification testing efforts on builds to identify defects and verify bug fixes
• Organize and drive collaborative/multiplayer sessions for testing builds and reviewing procedure features
• Develop and maintain test cases in TestRail, document quality assurance practices, and track release testing progress
• Report and track bugs in the JIRA issue tracking database

Richardson, Texas, United States

• Lead QA Project: Wordscapes
• Participated in weekly project sync meetings and generated reports on the status of the project
• Developed and maintained test plans, documented quality assurance practices, and tracked release testing progress in Trello
• Scheduled meetings with engineers, product owners, and feature owners to gather project information for testing purposes
• Communicated daily and weekly project goals to my team and assigned tasks to testers
• Executed functional tests, verification tests, and TestRail regressions on builds for mobile platforms (Amazon [App Center], Android [App Center], Facebook, iOS [TestFlight])

Richardson, Texas, United States

• QA Analyst Projects: Word Chums, Word Stacks, Wordscapes, Wordscapes In Bloom, Wordscapes Search, Wordscapes Uncrossed
• Participated in weekly project sync meetings
• Maintained test plans, documented quality assurance practices, and tracked release progress in Trello
• Executed functional tests, verification tests, and TestRail regressions on builds for mobile platforms (Amazon [App Center], Android [App Center], Facebook, iOS [TestFlight])
• Reported and tracked bugs in the JIRA issue tracking database
• Verified game analytics using deltaDNA, Adjust, and Firebase, as well as in-app advertising using MAX

Plano, Texas

• Executed functional tests, verification tests, and regression tests on entertainment software for the PC (Windows 10 environment) and Sony PlayStation 4
• Captured and edited audio and video, developed and maintained test plans, as well as documented quality assurance practices
• Reported and tracked bugs in the JIRA issue tracking database
• Participated in weekly project sync meetings and generated reports on the status of the project
• Provided technical support for testing hardware

Arlington, Texas

• Setup medical scenarios and simulated labs in the Smart Hospital and Smart Lab for the College of Nursing and Health Innovation.
• Operate and maintain Laerdal Medical Manikins, as well as any related software and hardware.
• Provide technical support for desktops, laptops, and audio visual equipment (Microsoft Windows 7 – 10 and Office environment).

Plano, TX

• Executed functional tests, verification tests, and regression tests on entertainment software for the PC and mobile platforms.
• Captured and edited audio and video, developed and maintained test plans, as well as documented quality assurance practices.
• Reported and tracked bugs in the JIRA issue tracking database.
• Provided technical support for testing desktops, laptops (Windows XP – 8), and mobile devices (Android, iOS).

Dallas/Fort Worth Area

• Demonstrated Nintendo hardware and software to customers and employees at high volume retail locations in the Dallas-Fort Worth area.
• Provided information and assistance to retail customers and employees regarding Nintendo hardware and software.
• Helped maintain Nintendo merchandise on the sales floor, merchandise displays, and demonstration kiosks.

Plano, Texas

• Executed functional tests, verification tests, and regression tests on entertainment software for the PC, Microsoft Xbox 360, Sony PlayStation 3, and Nintendo Wii U.
• Captured and edited audio and video, developed and maintained test plans, as well as documented quality assurance practices.
• Reported and tracked bugs in the JIRA issue tracking database.
• Provided technical support for testing desktops (Windows XP – 8).

Dallas/Fort Worth Area

• Demonstrated Nintendo hardware and software to customers and employees at high volume retail locations in the Dallas-Fort Worth area.
• Provided information and assistance to retail customers and employees regarding Nintendo hardware and software.
• Helped maintain Nintendo merchandise on the sales floor, merchandise displays, and demonstration kiosks.

Dallas/Fort Worth Area

• “The Magic Flute” Simulcast at Cowboys Stadium (2012)Co-produced a video feature for TheaterJones.com about the Dallas Opera’s simulcast of “The Magic Flute” at Cowboys Stadium.
• Shot interior and exterior video footage of the stadium, crowd scenes, and the simulcast.
• Setup and shot an interview of Dallas Opera General Director and CEO Keith Cerny.
• Edited and converted audio and video files.Dallas Comedy Festival (2012)Co-produced a video feature about the third annual comedy festival at the Dallas Comedy House.
• Shot interior and exterior video footage of the theater, crowd scenes, feature interviews, and live performances.
• Setup and shot interviews with festival co-producer Landon Kirksey and comedian Dave Little.

Dallas/Fort Worth Area

• Demonstrated Nintendo hardware and software to customers and employees at high volume retail locations in the Dallas-Fort Worth area.
• Provided information and assistance to retail customers and employees regarding Nintendo hardware and software.
• Helped maintain Nintendo merchandise on the sales floor, merchandise displays, and demonstration kiosks.

Texarkana, Texas Area

• Maintained desktop and laptop computers, as well as any hardware/devices connected to them.
• Provided administration support of the company’s wireless LAN.
• Provided technical assistance with MS Office, Lotus Notes, OpenOffice, Windows Vista, Windows 7, mobile devices, as well as internet connectivity and applications (Internet Explorer, Outlook, Firefox, Thunderbird, HTML).

Round Rock, TX

• Ran SPECcpu2006 and SPECjbb benchmarks on Dell PowerEdge servers with Intel Xeon and AMD Opteron processors.
• Performed Dell PowerEdge server hardware installation and software configuration management for performance benchmark efforts.
• Installed, configure and update operating systems for testing purposes (64-Bit SUSE LINUX Enterprise Server 10 Service Pack 1 and Microsoft Windows Server 2003 Enterprise x64 Edition Service Pack 1).
• Prioritized and maintain SPEC performance benchmark via Excel spreadsheets.
• Assisted Dell Performance team with new SPEC binaries issues.

Texarkana, Texas Area

• Assembled and maintained numerous desktop and laptop computers with non-standard configurations.
• Provided administration support of the company’s LAN (Novell and Microsoft) including backup and recovery activities, as well as security responsibility.
• Provided technical assistance with MS Office (Access, Excel, Word), MS-DOS, and Windows (3.x, 95/98, NT, XP, Vista), as well as internet and wireless connectivity.

Austin, Texas Area

• Tested and qualified Dell printers on Dell consumer desktop and notebook configurations running Windows XP Home, Windows XP Pro, Windows XP Service Pack 2, and Windows 2000 Service Pack 4.
• Managed printer testing progress via TeamTrack and TestDrive.
• Provided assistance with resolving printer and consumer desktop issues.
• Performed Dell consumer product hardware installation and software configuration management for all qualification efforts including printer driver installation, printer firmware installation, productivity and internet.

Austin, Texas Area

• Tested and qualified PCI-E ATI graphics cards compatibility with all Microsoft OS on Dell consumer desktop and notebook configurations.
• Managed graphic card testing progress via Dell internal tools.
• Provided assistance with resolving graphic card and consumer desktop issues.
• Performed Dell consumer product hardware installation and software configuration management for all qualification efforts including system BIOS, multimedia, entertainment, internet and productivity applications.