Eric Terwilliger Email & Phone Number

San Jose, California, United States

FedRAMP Cybersecurity Analyst

Research Triangle Park, Nc

Served as ISSO for Cisco's Umbrella for Government SaaS, ensuring full security control implementation and FedRAMP compliance, leading to successful pursuit of FedRAMP Moderate Authorization. Temporarily filled in as ISSO for Cisco's Duo Federal SaaS after Duo's ISSO departure.

Research Triangle Park, Nc

Led Cisco Cloud Service Offerings through FedRAMP authorization lifecycle, coordinated activities with engineering, security, and compliance teams, and validated adherence with 3PAOs.

Raleigh, North Carolina, United States

Delivered comprehensive security strategy and instructions for human resource management software as a service, covering network, operational, and physical security.

Research Triangle Park, Nc

Primary focal point for Managed Security Services compliance to a myriad of internal, governmental, and industry IT standards, (ITCS104, PCI, FFIEC, HIPAA, Sarbanes-Oxley, etc.) for managed customer devices. Responsibilities included assessing compliance, providing audit interface, and driving corrective actions to closure.

Research Triangle Park, Nc

Provided second level technical support for IBM Tivoli Compliance Insight Manager and IBM Tivoli Security Operations Manager. Fielded and researched reported problems. Recreated problems in an internal lab and cooperated with the product developers to determine root cause. Visited customer sites for in-depth problem determination as well as Proof-of-Concepts. Evaluated new software revisions for problems and usability issues.

Research Triangle Park, Nc

Network security consultant for IBM Network Services. Firewall strategy owner for the Secure Access Competency segment: set Delivery’s future direction pertaining to firewall products and services. Developed and managed vendor relationships, evaluated new products for applicability in both e-Business and Strategic Outsourcing environments.

Research Triangle Park, Nc

Supported 400+ CheckPoint firewalls in IBM's e-Business and Strategic Outsourcing environment. (Lead technical contact for firewall delivery as well as new technology focal point.) Architected changes to the e-Business environment like NTP time synchronization and MRTG throughput data collection.

Research Triangle Park, Nc

Provided network design, support, and consulting for IP, SNA, and RSCS protocols on thirteen VM/CMS mainframes for a Northern Telecom outsourcing contract.

Research Triangle Park, Nc

Supported SNA network products for approximately 120 VM and MVS mainframes in IBM’s Southeast Region.