Eric Vuu Email & Phone Number

Washington, District Of Columbia, United States

Washington, District Of Columbia, United States

• Resolved customer issues with ticket-based web and application support, including proactive bug discovery, which enhanced user satisfaction and improved platform performance.
• Designed, developed, and deployed websites for House of Representatives and local and stateofficials.
• Supported business operations by performing database maintenance tasks and executing SQL queries, including the creation of new scripts for advanced data reporting and seamless content migrations.

Salt Lake City, Utah, United States

• Implemented timely updates and optimizations for seamless integration, ensuring compatibility and enhancing performance across API connections.
• Designed, developed, and deployed a scalable MongoDB database to store and manage productstore data and custom form inquiries.
• Developed efficient utility helper functions in JavaScript to improve the functionality of anapplication and enhance the user experience.

• Successfully designed, developed, and deployed more than 10 fully functional e-commerce websites.
• Leveraged cloud-based technologies such as AWS Lambda Functions and AWS S3 Bucket to designand implement a product customizer for an e-commerce website.
• Constructed and implemented a printing label and ink product filter to increase sales by providing an efficient way for customers to search printer product specifications.

• Administered the Public Service Department's Mandatory Fee Arbitration Program through vast administrative support duties including data entry, preparing correspondence, and serving legal documents between parties and.
• Multi-tasked and completed a person-centered assessment through conducting an accurate evaluation to provide incoming callers' with the appropriate legal services.
• Coordinated various marketing and community outreach events for the Lawyer… Show more
• Coordinated various marketing and community outreach events for the Lawyer Referral and Information Service Program. Show less

• Increased food safety compliance, knowledge of program guidelines, and cooperation among all stakeholders involved which resulted in increased rescued food donation pounds.
• Implemented a data driven approach to evaluate food rescue trends, departmental capacity to meet the organizational demand, and to optimize efficiency and quality of service.
• Generated donor reports to communicate to local, regional, and corporate stakeholders to reduce their organic waste and to meet the… Show more
• Generated donor reports to communicate to local, regional, and corporate stakeholders to reduce their organic waste and to meet the sustainability requirements set by State legislation.
• Evaluated food safety policies and processes to recommend changes to improve productivity and reduce expenses and/or enhance customer service. Show less

• Built and maintained key volunteer relationships with corporate and community organizations.
• Integrated and updated the volunteer database management system to streamline registration and to efficiently provide information to volunteers.
• Managed and directed a team of 115 volunteers to pack produce for timely distribution while ensuring a safe and positive experience.

• Determined eligibility and entered client assessments into a government central entry system for prioritization and coordination for housing.
• Provided comprehensive case management, document maintenance and supportive services, including developing a specific housing plan.
• Collaborated with Department of Housing Services to secure housing resources, referrals and linkages for social services to families and individuals.

• Planned and executed all orientation programs and training for incoming volunteers.
• Advocated the use of community resources and solicited community participation to provide services to families dealing with homelessness.
• Reviewed written reports and logged volunteer hours.

Education record

Full-time Immersive Bootcamp

Master’S Degree, Public Administration

Coursework: Government Budgeting and Finance, Microeconomics, Public Sector Human Resources Management, Organization Theory and Behavior.

Bachelor’S Degree, Political Science And Government

Coursework: Constitutional Law, Public Policy Analysis, Cases in Public Policy Making, and Public Opinion and Political Behavior.