Eric W. Email & Phone Number

San Francisco, Ca, Us

San Francisco, California, Us

Kirkland, Washington, Us

Unify Consulting is a magnet firm for superstar consultants, respectfully disrupting the consulting industries of Seattle, the Bay Area, and Chicago. Internally, we’ve invested in a meritocracy of optimistic experts without arrogance. Externally, we blend wisdom with technical chops to deliver data-driven, people-powered solutions to last.

London, London, Gb

I am currently advising Nuggets, a FinTech and Digital Identity start-up whose platform integrates blockchain technology, on operational and commercial strategy across the Financial Services, Payments and FinTech industry.To learn more about Nuggets:https://www.nuggets.life/ https://uk.linkedin.com/company/nuggets

San Francisco, California, Us

Joined angel-funded start-up, The SMBX, to build a platform for the world’s first small business bond exchange. The opportunity was to connect small business borrowers, $1TN SBA loans, to socially conscious investors looking for steady returns. Created a product roadmap to prepare the company to scale from 3 to hundreds offers over the next three years. Participated in public events to generate interest in the platform including pitch events, product demos, and marketing events.  Unified assets across product and marketing to consistently reflect the brand. Included web and mobile apps, social, and physical marketing. Conducted multiple usability sessions to assess friction points which resulted in a full redesign of the onboarding experience.

New York, New York, Us

Consultant at Citi Ventures is a subsidiary of Citigroup that investigates emerging financial services trends and invests in cutting-edge fintech opportunities. In this research role, I managed blockchain experiments to understand their application to the broader organization. Worked with business areas to identify opportunities where blockchain technology could positively impact business functions (e.g., loyalty points management and identity). Conducted four agile blockchain experiments focusing on customer identity and reconciliation use cases to determine technology maturity and business implications. Developed an analytical framework to optimize the team’s capability to track and measure innovation which improved the ability to monitor against the organization’s objectives with a customer focus.

Foster City, California, Us

Held various leadership roles in the Digital Products Organization that included Product, Business Operations and Program Management which contributed to the successful launch of Visa Token Services and Visa Checkout Products. Developed the product launch framework for Visa Token Services that enabled the issuance of over 410M tokens issued and 100+ markets launched. Led the Visa Checkout Market Expansion team that grew our international footprint from 3 to 26 countries and resulted in the activation of 40M+ user accounts during that period. Managed the data and A/B testing teams which used data-driven decisions to improve the user experience which resulted in increasing conversion from 62% to 86%. As a member of the Digital Products Leadership Team, I would frequently provide the department and divisional updates to large audiences, and participate in regional and client meetings.

Paris, Ile De France, Fr

InPrinicpo is a boutique consulting firm based out of Paris France that helps global companies innovate and transform their cultures. Participated in an off-site to define the corporate mission at InPrincipo and identify key strengths and success criteria. Consulted at Publicis Worldwide to create Customer Relationship Management best practices for an international client.

Foster City, California, Us

Managed a team that maintained a suite of business-facing loyalty and business intelligence products.  Managed a team that resolved operational processing issues both directly and indirectly with our North American issuing clients which included the top banks and large processing partners. Successfully deployed the first Visa Loyalty Product that included MasterCard records for our largest issuer client. Managed the Visa Account Updater product team which developed new functionality, market expansion as well as operational support for both issuers and merchants. Introduced Visa Feature Select at Visa’s annual North American Client meeting in Atlanta where I highlighted the product benefits, technical requirements, and timelines.

San Jose, Ca, Us

Managed and launched strategic and high-profile initiatives that contributed to growing user accounts from 20MM to 103MM during the period. Initiatives spanned infrastructure, merchant services, and M&A activity. Part of the leadership team that integrated Verisign Payment Services into the PayPal platform. At the time this was PayPal’s largest acquisition at $370M. Led the technical program to accelerate market expansion which enabled a total of 103 markets and 10 currencies to be live on the platform. Managed the Merchant Services PMO team that helped launch PayPal’s first APIs, contributing to the growth of the off eBay transactions

Clearwater, Florida, Us

Streamlined on-site change management activities for corporate SAP upgrades in Belgium, Sweden, UK and Poland.

San Francisco, California, Us

Livermore, Ca, Us

Strategy And Innovation

Master Of Business Administration (Mba) With Distinction, E-Commerce

Bachelor Of Arts (Ba), Advertising