Eric Weis Email and Phone Number
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Eric Weis phone numbers
Eric is a Senior Director at Lumen Technologies, a global leader in communications and IT services, where he oversees the platform operations and program management for the company. He has over 20 years of experience in the telecommunications industry, with a master's degree in engineering technology management and another one in telecommunications.His core competencies include marketing automation, omni-channel CRM, platform engineering, and operational strategy development. He leverages agile methodologies to lead international-distributed teams and deliver innovative and effective solutions that drive business value and customer satisfaction. He is also adept at integrating various technologies, such as Salesforce.com, various AI decision hubs, billing systems, e-commerce portals, provisioning and data orchestration systems to create seamless and scalable digital experiences. Eric is a reliable, creative and collaborative leader who fosters a culture of continuous improvement and empowers his team to achieve excellence.
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Senior Director Platform OperationsLumen TechnologiesMonroe, Louisiana, United States -
Senior Director Platform OperationsLumen Technologies Oct 2022 - PresentUnited StatesPlatform solution leader responsible for transformation strategy and delivery of customer digital communications, full stack data orchestration, provisioning-service delivery, production and release management, dotcom and partner channel sales capabilities. -
Senior Director, Digital Experience Crm & AnalyticsLumen Technologies Dec 2019 - Dec 2022Monroe, LouisianaDelivered unified digital customer communications experience, marketing and service fulfillment strategy.Communication strategy development. System Consolidation. Experience Journey Mapping. Email, SMS, Push event triggered architecture.
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Manager, Sales Enablement SystemsCenturylink Feb 2009 - Nov 2019Monroe, Louisiana AreaHighly experienced leading international-distributed teams to deliver front-line business value on the following platforms using agile methodologies like SAFe and Scrum for 40,000+ users:• CRM on Salesforce.com Service Cloud• Marketing automation via Salesforce.com Marketing Cloud• IBM Watson Natural Language Search integrations• Internal intranet and productivity on Microsoft 0365 (SharePoint, etc.)• OpenText Legal-Federal records management and contract systems -
Technical Team LeadCenturytel Feb 2007 - Jan 2009United States•Led technical teams responsible for designing and delivering on large capital projects. •Delivered merger, end-state system decisions •Collaboratively worked across organizational boundaries, at the CIO level, to develop and implement repeatable processes aligned analysis and project management standards. -
System Analyst/ProgrammerCenturytel Feb 2003 - Jan 2007Monroe, Louisiana Area• Led code delivery, database mgmt., and testing for CenturyTel.com, CRM, capital budgeting systems, and the employee intranet portal. • Founded a department center of excellence for demand mgmt., requirements mgmt. and testing.• Created CRM system that automated the majority of customer-mailings (clicks to mail).• Led a team responsible for improving the user experience on the WiFi payment gateway in Vail, CO.
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Web DeveloperLouisana Delta Community College 2002 - 2003Monroe, Louisiana AreaWorked with senior staff and led the implementation for the college's first externally facing website. Created an intranet web application to mange new-student enrollment applications, which streamlined the admissions processes. Assisted senior technical staff with data center and enterprise email enhancements. Created a brand style guide for all web applications. Worked directly with the Chancellor to design the college's official seal.
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Lead Photographer / Marketing CoordinatorNûby™ / Luv N' Care®, Ltd. 1999 - 2002Monroe, Louisiana AreaFounded and managed a visual sales-support information system that included 5 catalog databases with over 1,000 custom layouts, supporting 12 salesmen and 26 distributors in 64 countries. Produced photography and graphic design for packaging and signage displayed in major retail stores like Sears, JCPenney, K-Mart, Target, and Walmart. Coordinated design changes with manufacturing leads in China. Directly supported the Director of International Sales.
Eric Weis Skills
Eric Weis Education Details
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Engineering Technology Management -
Telecommunications Engineering
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Computer Information Systems
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Photography, Art History
Frequently Asked Questions about Eric Weis
What company does Eric Weis work for?
Eric Weis works for Lumen Technologies
What is Eric Weis's role at the current company?
Eric Weis's current role is Senior Director Platform Operations.
What is Eric Weis's email address?
Eric Weis's email address is we****@****ail.com
What is Eric Weis's direct phone number?
Eric Weis's direct phone number is +125385*****
What schools did Eric Weis attend?
Eric Weis attended Louisiana Tech University, Louisiana Tech University, Louisiana Tech University, Louisiana Tech University.
What are some of Eric Weis's interests?
Eric Weis has interest in Horses, Soccer, Smart Particles, Communication Richness Theory, Economics, Wood Finishing Techniques, Holograms, Gymnastics, Info Graphics, Human Machine Interaction.
What skills is Eric Weis known for?
Eric Weis has skills like Integration, Program Management, Telecommunications, User Experience, Data Center, Web Applications, Requirements Management, Sdlc, Leadership, Release Management, Strategic Planning, Negotiation.
Who are Eric Weis's colleagues?
Eric Weis's colleagues are Mahesh Kondoji, Chris Ruud, Skymoon Mallick, Thomas Sewolt, Stephen Manos, Duane Webb, Andrea Hnatievych.
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