Erik Brown Email & Phone Number

Saint Michael, Mn, Us

Sioux Falls, South Dakota, United States

• Collaborated closely with stakeholders to elicit, document, and validate business needs and objectives, ensuring alignment with organizational goals.• Implemented mind mapping at the outset of large projects, enhancing the work initiation process and boosting efficiency.• Led a vendor selection team for a new case management system and learning management system, defining requirements, creating RFPs, and guiding the team through the decision-making process post-vendor demos.• Enhanced decision-making and prioritization by introducing quantitative impact analysis alongside qualitative measures.• Leveraged data visualization tools, including Power BI, to create informative reports and dashboards that simplified the communication of crucial business metrics and trends.• Documented existing business processes and proposed future processes using Microsoft Visio and Miro.

• Spearheaded a 3-person team in designing and implementing SugarCRM, establishing a unified customer view where none existed previously.• Slashed sales preparation time from 4 days to 1 day per month.• Facilitated the launch of new marketing initiatives and empowered the tracking of key metrics, enhancing overall marketing effectiveness.• Executed the seamless migration of 3 Goldmine databases and 2 MS Access databases into a single SQL Server Database using SSIS.• Innovated and automated an exception-based, key-metrics Microsoft Reporting Services system utilizing MS SQL Server, reducing incident reporting from two weeks to three hours.

Greater Minneapolis-St. Paul Area

• Collaborated with multiple business units to fulfill ad hoc requests and leverage potential opportunities.• Created and maintained reports in Crystal Reports and Epic's proprietary Reporting Workbench, supporting operations across Allina Health's 17 Retail Pharmacies, 13 Hospital Inpatient Pharmacies, and Affiliate Pharmacies.

Greater Minneapolis-St. Paul Area

• Served as a Systems Analyst overseeing Allina Health’s Retail Pharmacies and Hospital Inpatient Pharmacies, managing systems including the hospital clinical system, automated dispensing cabinet system, retail pharmacy system, retail point-of-sale system, and system interfaces.• Acted as the primary liaison, collaborating with users, team members, and vendor personnel to identify and define issues within the clinical application, automated dispensing system, and point-of-sale system.• Led the project management of the retail pharmacies point-of-sale system upgrade, fostering the development of two associate analysts to create and execute test plans, formulate an implementation strategy, and lead the successful implementation of the new system.

Business Intelligence consultant and trainer

Business Intelligence Practice Lead

Master Of Business Administration - Mba, Business Administration, Management And Operations

Bachelor Of Science - Bs, Bcis

Activities and Societies: BCIS Club, COBEC