Erin Mcdaniel Email & Phone Number

Wilmington, NC, US

Carolina Beach, North Carolina, United States

• Work closely with children and adults facing challenges or disabilities.
• Support and assist the Executive Director in and at special events and programs.
• Served as one of the 2021, 2022 and 2023 event team leads and directed volunteers through day of tasks.
• Maintains a safe and organized environment while using surfing as a therapeutic resource.
• Oversees communication and social media channels.

Brooklyn, New York, United States

• Developed and maintained 100+ customer accounts and managed a rotating portfolio of new and existing customers ensuring successful implementation of Amplify’s applications.
• Conducted comprehensive analysis of existing business processes to identify areas for improvement and optimization.
• Collaborated with cross-functional teams to develop and implement process improvement initiatives, resulting in improving customer onboarding and success, increasing product adoption and customer satisfaction.
• Led process mapping and documentation efforts to ensure clear understanding of current and future state processes.
• Conducted regular check-ins with clients to understand their needs, address any concerns, and provide personalized solutions.

• Implemented North Carolina state standards and curriculum in the classroom and ensured it was applied consistently and with fidelity.
• Grade Level Chair- Collaborated with team to draft and create pacing guides, lesson plans and assessments.
• Skilled in creating and presenting learning focused presentations.
• Differentiated lessons and activities for a variety of ELL and EC students.
• Facilitated open and strong partnerships with parents through conference, emails, phone calls, and daily communication.
• 8 + years of experience assessing, progress monitoring and implementing various instructional programs.

Wilmington, North Carolina, United States

• Utilized MindBody, a client forward service, to track sales, studio activity and member engagement.
• Made sales calls following the 3, 5, 7, method of delivery.
• Provided excellent customer service by working closely with clients enrolling, updating contracts, tracking payments and selling studio merchandise.
• Developed Instagram content for posts and stories.
• Designed and assisted in developing marketing programs for the Wilmington area.

Carolina Beach, North Carolina, United States

• Integral part of the startup team- assisted in the design and creative look of the restaurant interior and exterior.
• Responsible for coordinating on and offsite events, overseeing PR inquires and handling all business and catering orders.
• Recruited, trained, scheduled, and monitored a staff of up to 12.
• Ensured employees adhered to policies, procedures and regulations and provided discipline when necessary.
• Coordinated with the owner to develop strategic plans to increase productivity, and customer service.
• Organized and facilitated multiple community events and outreach projects including hurricane relief efforts.

Master'S Degree, Elementary Education And Teaching

Bachelor'S Degree, Communication And Media Studies

Activities and Societies: Track & Field