•Work closely with children and adults facing challenges or disabilities. •Support and assist the Executive Director in and at special events and programs. •Served as one of the 2021, 2022 and 2023 event team leads and directed volunteers through day of tasks. •Maintains a safe and organized environment while using surfing as a therapeutic resource. •Oversees communication and social media channels.

•Developed and maintained 100+ customer accounts and managed a rotating portfolio of new and existing customers ensuring successful implementation of Amplify’s applications. •Conducted comprehensive analysis of existing business processes to identify areas for improvement and optimization. •Collaborated with cross-functional teams to develop and implement process improvement initiatives, resulting in improving customer onboarding and success, increasing product adoption and customer satisfaction. •Led process mapping and documentation efforts to ensure clear understanding of current and future state processes. •Conducted regular check-ins with clients to understand their needs, address any concerns, and provide personalized solutions.

•Implemented North Carolina state standards and curriculum in the classroom and ensured it was applied consistently and with fidelity. •Grade Level Chair- Collaborated with team to draft and create pacing guides, lesson plans and assessments. •Skilled in creating and presenting learning focused presentations. •Differentiated lessons and activities for a variety of ELL and EC students. •Facilitated open and strong partnerships with parents through conference, emails, phone calls, and daily communication. •8 + years of experience assessing, progress monitoring and implementing various instructional programs. •Served as a mentor for both college students and beginning teachers.

•Utilized MindBody, a client forward service, to track sales, studio activity and member engagement.•Made sales calls following the 3, 5, 7, method of delivery.•Provided excellent customer service by working closely with clients enrolling, updating contracts, tracking payments and selling studio merchandise. •Developed Instagram content for posts and stories. •Designed and assisted in developing marketing programs for the Wilmington area.

•Integral part of the startup team- assisted in the design and creative look of the restaurant interior and exterior. •Responsible for coordinating on and offsite events, overseeing PR inquires and handling all business and catering orders. •Recruited, trained, scheduled, and monitored a staff of up to 12. •Ensured employees adhered to policies, procedures and regulations and provided discipline when necessary. •Coordinated with the owner to develop strategic plans to increase productivity, and customer service. •Organized and facilitated multiple community events and outreach projects including hurricane relief efforts.