Serve as the lead point of contact for all customer account management matters.Identify new business opportunities among existing customers.Connecting with key business executives and stakeholders and preparing sales reports.Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.Ensure the timely and successful delivery of our solutions according to customer needs and objectives.Negotiate contracts and close agreements to… Show more Serve as the lead point of contact for all customer account management matters.Identify new business opportunities among existing customers.Connecting with key business executives and stakeholders and preparing sales reports.Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.Ensure the timely and successful delivery of our solutions according to customer needs and objectives.Negotiate contracts and close agreements to maximize profits.Building and maintaining strong, long-lasting customer relationships.Handle customers complaints, find solutions to their issues.Collaborate with sales team to identify and grow opportunities within territory.Assist with challenging client requests or issue escalations as needed. Show less

Analyse sales reports and provide strategies to Trim overhead and increase profit.Identify new market opportunities via market research and initiate contact.Create proposals for existing clients.Maintain positive growth in the market. Monitor competitor activities and devise effective counter measures.Arrange business meetings with prospective clients.Developing growth strategies and plans.Writing business proposals.

•Help Customers open and manage their bank accounts and finances.•Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.•Directs visitors by maintaining employee and department directories; giving instructions.•Reach out to prospective customers to sell our services.•Resolve issues with banking services and accounts.•Reach out to potential customers to generate new business.•Explain and document the types of services for… Show more •Help Customers open and manage their bank accounts and finances.•Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.•Directs visitors by maintaining employee and department directories; giving instructions.•Reach out to prospective customers to sell our services.•Resolve issues with banking services and accounts.•Reach out to potential customers to generate new business.•Explain and document the types of services for clients that are to be provided, and the responsibilities to be taken.•Interview clients to determine their current income, expenses, insurance coverage, tax status, financial objectives, risk tolerance, and other information needed to develop a financial plan. Show less

•Meet with clients in person to discuss their financial goals.•Explain the types of financial services that can be provided to potential clients.•Help clients plan for specific circumstances, such as education expenses or retirement.•Monitor clients’ accounts and determine if changes are needed to improve account performance.•Keeping current client plans up-to-date and recruiting new clients on an ongoing basis.•Explain and document the types of services for clients that are… Show more •Meet with clients in person to discuss their financial goals.•Explain the types of financial services that can be provided to potential clients.•Help clients plan for specific circumstances, such as education expenses or retirement.•Monitor clients’ accounts and determine if changes are needed to improve account performance.•Keeping current client plans up-to-date and recruiting new clients on an ongoing basis.•Explain and document the types of services for clients that are to be provided, and the responsibilities to be taken.•Interview clients to determine their current income, expenses, insurance coverage, tax status, financial objectives, risk tolerance, and other information needed to develop a financial plan. Show less

•Handle all Customer issues and answering queries, offering advice and introducing new products.•Prepares special reports by collecting, analyzing, and summarizing information and trends and also organizing sales visits.•Negotiating contracts, packages and aiming to achieve monthly or annual targets.•Resolve all customers’ complaints in a professional way via phone, email or social media.•Reach out to customers and verify account information.•Inform customer of deals and… Show more •Handle all Customer issues and answering queries, offering advice and introducing new products.•Prepares special reports by collecting, analyzing, and summarizing information and trends and also organizing sales visits.•Negotiating contracts, packages and aiming to achieve monthly or annual targets.•Resolve all customers’ complaints in a professional way via phone, email or social media.•Reach out to customers and verify account information.•Inform customer of deals and promotions.•Suggest solutions when a product malfunctions.•Implement communication procedures, guidelines and policies.•Assist in troubleshooting and recommending solutions / services to customer.•Provide technical support, advice and assistance to consumers and businesses with technical, hardware and software system problems.•Deal directly with end users and effectively communicate to answer in a way they can understand.•Answer questions, address complaints, help place orders, make account changes and perform any other related duties in service to the customers of a business or organization.•As a customer service representative, provide consumers and product users with information and respond to their complaints in a courteous and professional manner. Show less

• Train and develop my team members and work constantly on their needed development plans.•Preparing evaluation reports for monthly meetings and daily tasks for the team.•Responsible for Cash Task (Short & Over) on daily basis and handle Inventory issues.•Handle all Customer issues (Best in Class Award Recognition from Head of Retail).•As a store team member, we succeeded in promoting the store from band C to B.•Assist the front line staff while solving procedural problems… Show more • Train and develop my team members and work constantly on their needed development plans.•Preparing evaluation reports for monthly meetings and daily tasks for the team.•Responsible for Cash Task (Short & Over) on daily basis and handle Inventory issues.•Handle all Customer issues (Best in Class Award Recognition from Head of Retail).•As a store team member, we succeeded in promoting the store from band C to B.•Assist the front line staff while solving procedural problems and recommending improvements to management with the help of fine time management & problem solving skills.•Maintain a complete understanding of the Vodafone’s technical products, devices, services in addition to sales process knowledge & policies.•Flexible and possess a good working relationship from entry-level employees to upper management.•Firmly build up rapport with customer & provide leadership with guidance to front line staff.•Possess outstanding written and verbal abilities Due to the heavy reliance on various forms of communication, such as e-mailing, phoning, or in-person interactions. Show less

Training Task•Plan the Coaching and training operations for the sales stuff; new comers and current employees.•Prepare a complete report to the account manager of every training session.•Approve the training certificates for the successful attendees.•Conduct training sessions for the new products to the main mobile network operator’s retailers. •Bearing product training using features, advantages and benefit to demonstrate the qualities of the new productsMarketing… Show more Training Task•Plan the Coaching and training operations for the sales stuff; new comers and current employees.•Prepare a complete report to the account manager of every training session.•Approve the training certificates for the successful attendees.•Conduct training sessions for the new products to the main mobile network operator’s retailers. •Bearing product training using features, advantages and benefit to demonstrate the qualities of the new productsMarketing Task•Ensure where possible that all of Sony product are placed at an appropriate eye level.•Collect the required data for Sony when conducting my outlet visits.•Conduct a daily meeting for the MDM team. Show less