Esteban Mege Email & Phone Number

São Paulo, Brazil

Brasil

Brasil

As Business Manager Latam at Intelligenza, I am responsible for commercial development in Latin America. My job is to generate value for our partners and clients through projects that positively impact both employee and customer experience, using technologies such as SAP, WorkForce Software, and Qualtrics.In my role, I lead strategic development and project execution that enhances the experience of both employees and customers. I oversee the implementation and optimization of technologies to ensure they are used effectively and meet the needs of our clients. My main goal is to drive growth and success for Intelligenza in Latin America by offering innovative solutions that positively transform the experiences of employees and customers.

São Paulo Y Alrededores

Leader of the business process and implementation of consulting projects and SaaS technologies to improve the customer or employee experience. Focused on generating sustainable improvement in the understanding and management of the customer experience, through creating and maintaining a robust pipeline of business opportunities.

Argentina, Chile, Perú

Sales Director: Connecting solutions to understand the Voice of Customers and employees, activating the transformation of the human experience with organizations at Ipsos Southern Cone - Chile, Peru, and Argentina. Driving successful performance through the design of impactful consulting projects and the creation of new business opportunities, I am instrumental in identifying areas where Ipsos can innovate with consulting and technology projects, contributing to the continuous evolution of customer and employee experiences across the Southern Cone

Santiago, Región Metropolitana De Santiago, Chile

Team leader in the B2B sales process, from prospecting to ongoing project monitoring. Contributed to the consolidation and expansion of Izo, expanding the client portfolio and entering new business verticals, advising companies in the education, banking, insurance, investment societies, life insurance, and automotive sectors.

Chile

In charge of driving the commercial process, I focus on ideating, co-creating, and designing business solutions with the goal of enhancing customer experience. Some of the tasks I perform include:Designing projects in Analytics Consulting and Technology for national and international companies.Actively supporting the Marketing department.- Assisting in brand positioning and product promotion.- Generating sustained growth in the client portfolio.- Participating in the development and presentation of commercial proposals.- Contributing innovative ideas within the Customer Experience area at IZO.

Chile

As a Customer Experience consultant, I had the honor of participating in the first Customer Experience projects in Latin America applying service design techniques, through the survey of Customer journeys, where I applied Qualitative and quantitative techniques to determine the focus of transformation.Some of the tasks and activities:-Supporting various practices related to the creation, development, and/or implementation of services, applying IZO methodologies.-Creating presentations.-Identifying improvement opportunities at the level of key processes/services within various practices.-Documenting processes. Ensuring their implementation.-Supporting the organization's Well-being Committee.-Detecting company-level issues that hinder the optimal functioning of area processes.-Accompanying and managing the implementation process of various information systems.-Managing clients, promoting continuous improvement to contribute to satisfaction.-Evaluating and implementing strategies to enhance interactions with CEM customers.-Relational marketing.

Chile

Profesor de MKT estratégico y creación y gestión de empresa.Temas destacados:-Plan de Marketing -Estrategias de Marketing -Enfoque de Marketing en la satisfacción de usuarios.-Análisis de procesos -Desarrollo de negocios

Chile

- Mantención de stock de sucursales a nivel nacional. - Reclutamiento e inducción de personal. - Venta a distribuidores y clientes. - Importaciones y pedidos a fábrica. - Compra de insumos

Chile

- Desarrollo y creación de herramientas de satisfacción usuaria. - Inducción de personal. - Soporte al Desarrollo comercial. - Soporte en el desarrollo de memorias.- Marketing interno.- Experiencia de cliente

Pueblo Y Alrededores, Colorado, Estados Unidos

Teaching ski techniques from the PMTS (Primary Movement Teaching System) methodology through the execution of daily or weekly programs at various levels of experience. Additionally, contributing to the promotion of the sale of land or houses located in the vicinity of the ski center.

Burlington Y Alrededores, Vermont, Estados Unidos

Ski instructor in training programs for teenagers and development of private classes for families who needed to evolve or learn more about Ski, I obtained my PSIA certification (Professional Ski Instructor of America)

Chillán

- Promoción y venta de viviendas.- Ayuda a la gestión de créditos inmobiliarios.- Benchmark del sector inmobiliario.

Postgraduate Training, Business Skills And Sales Operations

Learning B2B sales techniques and sales team organization strategies, through the construction of strategic sales pipelines

Master En Direccion Comercial Y Mkt, Marketing

Master's degree with focus on strategic sales management and sales marketing for generating sustainable businesses

Ingeniero Comercial, Licenciado En Ciencias Empresariales

Activities and Societies: Participe del equipo de Rugby durante 3 añnos, ayudando a la fundacion del equipo, tambien forme parte del.

Certified Experience Management Expert, Customer Experience

Customer Experience a Constant Evolution, Defining and Aligning Behind a CX Vision, Designing a World Class Voice of the Customer.

Master'S Degree, Magíster En Dirección Comercial Y Marketing, Egresado 6,3

Máster en Dirección Comercial y Marketing alcanzará un nivel de conocimientos, desarrollo de habilidades y competencias en el área, que le.

Ski Instructor, Alpine Ski

Ingeniería, Ingenieria Comercial