Eric Thai Email & Phone Number

Santa Monica, California, United States

Clients: Honda, ampm

Santa Monica, California

• Managed Honda's official social media accounts (Facebook, Instagram, Twitter, Snapchat, TikTok, Pinterest, LinkedIn and Reddit) in addition to ampm's accounts• Supported a team of community managers across Honda, ampm and ARCO to foster meaningful conversation and drive earned media around these brands on social media• Developed and shaped the social media strategy to best align creative with KPIs and objectives• Provided innovative and strategic recommendations to help elevate and evolve social media campaigns• Initiated social listening projects to identify actionable insights and trends that help inform campaign briefs• Oversaw a team of writers for a daily newsletter that has grown to 200+ subscribers, which includes key agency executives and clientsClients: Honda, ampm

Santa Monica, Ca

• Managed the social media accounts of ampm and ARCO, including social moderation and publishing across Facebook, Instagram, Twitter and YouTube accounts• Launched ampm's GIPHY account, which has garnered over 100 million GIF views• Developed content calendars to keep internal teams, clients and external media partners aligned• Elevated brand affinity through timely fan engagement and surprise and delight activations that fostered user-generated content on social media• Identified internet trends and moments that brands can authentically capitalize on• Utilized social listening tool Crimson Hexagon to monitor relevant conversations and analyze sentiment• Helped launch a daily newsletter that provides trending topics and platform updates to agency associates• Met with and evaluated various third-party vendors for future work considerationsClients: ampm, ARCO

Santa Monica, Ca

Anaheim, Ca

• Facilitated character meet and greets while upholding the highest standard of safety, show, courtesy, and efficiency• Created life-long memories for guests by fostering magical interactions with Disneyland characters• Utilized various “guest recovery” tactics to turn negative experiences into positive ones for guests

West Hollywood, Ca

• Oversaw all content that was published on tailopez.com and any associated social media accounts. Content was consumed by thousands of people daily across all platforms• Composed content emails that were sent to a list of over 250,000 subscribers every day• Headed quality control efforts on YouTube shows and moderated comments on all social media accounts• Analyzed and reported KPIs to upper management teams• Researched best practices from top social influencers and developed a robust social strategy• Produced content campaigns and increased user engagement through trend analysis and community feedback• Maintained a weekly content calendar• Ran weekly promotional campaigns to get members to register for the free online webinars

Fullerton, Ca

• Monitored the content on each social media platform and analyzed page traffic trends• Wrote compelling pieces for social and created memes to foster interaction engagement with students• Revamped the ASI CSUF Facebook page, which led to an increase in page likes by 150%• Assisted the Chief Communications Officer with the design and development of promotional items and materials

Glendale, Ca

• Supported the Post Production department in off-site runs, archiving, labeling and tracking elements, video transfers, and quality control of outgoing materials• Gained insight of the production pipeline by sitting in voice over recordings and digital dailies for the films Rise of the Guardians, The Croods, Mr. Peabody and Sherman, and Home• Assisted with various digital post production duplication processes and prepared reels of magnetic tape for archiving dialogue, music, and sound effects

Santa Monica, Ca

• Assisted the Santa Monica CORE Services Help Desk, receptionist, and mail room teams in day to day operational activities at the Santa Monica campus• Answered help desk telephone calls, scheduled conference rooms, screened and assigned service requests, researched and presented a potential implementation project on electric vehicle (EV) charging stations, and provided back up support at reception and the mail room

Fullerton, Ca

• Elected by the students of the College of Communications• Set policies and approved funding allocations for programs and services in the Associated Students, CSUF, Inc.• Advocated on behalf student interests on policy, development, governmental, and academic boards and committees• Served as a liaison between the Associated Students, CSUF, Inc. and the College of Communications• Gained extensive knowledge of operational budget management and corporate practiceServed as an ex-officio member:• SOAR Communications Inter-Club Council• ASI Scholarship Committee• ASI Finance Committee