Fábio Oliveira Email & Phone Number

São Caetano Do Sul, Sp, Br

São Paulo, Brasil

São Paulo, Brasil

São Paulo, Brasil

São Paulo, Brasil

São Paulo E Região, Brasil

São Paulo E Região, Brasil

Installation, updating and removal of Software and Applications;Formatting and Reinstalling Desktops and NotebooksTroubleshooting for Operating Systems, Office, Softwares, and Applications;Password Reset in Active Directory;Projection and Connection with Video Conferencing;Call Filter Analysis (evaluating which area);Printer support (copy, scanner, print and Tonner Change);Inventory;Wi-Fi and VPN support;Installing Symantec End Point Protection and Encryption ClientsSupport and Installation in Bloomberg and Broadcast Financial Operations Machines;

São Paulo E Região, Brasil

Network Support and AdministrationEnd User Support (telephone, remote and face-to-face - End User / Management and Board);Microsoft Contract Management, Print and Telecom Outsourcing;Control IT inventory;Check backups, links, cameras, e-mail servers;Register new user (computers, e-mail, domain registration, signatures, PABX, accesses);Formatting and reinstalling Notebooks and Desktops;Installation, Administration and Configuration of servers as Windows Server 2008 R2 (Main and Redundant), DHCP, DNS, Terminal Server, Active Directory, Print Server and File Server. Installation and Administration of anti-virus (Panda) via Cloud and (Symantec) Client / Server and update of Definitions;Installation and Configuration of Windows 7/8 and 10 / Microsoft Office and Local Systems on users' stations.Backup and Restore Administration via Windows Server Backup;

São Paulo E Região, Brasil

800xA Automation Systems Implementation Project and locally deployed to the following clients:Project - Petrobrás – Manaus / AMProject - Petrobrás REGAP – Betim - MGProject - Vale Onça Puma - Pará / Ourilândia do Norte / BelémProject - Vale Salobo - Pará / MarabáProject - Metalúrgica Samarco - Vitoria - ESInstallation and configuration of ABB automation system (Industrial IT 800xA).Implementation of McAfee and Symantec antivirus solutions.Troubleshooting of Windows systems and network at customer site.Support for internal and external customers.Automation System Installation / Upgrade Projects Performed for the following customers on the ABB / SP Testing Base:Project - Usina Hidrelétrica Alunorte - ParáProject - Petroquímica Columbian - CubatãoProject - Klabin / AngatubaProject - Usina Santa Vitória - MGProject - Hours Synchronization with Hours Controllers and Servers – Plataforma 62 – Rio de JaneiroBackup Improvement Project for the Automation System with the following features:Storage NAS, where all the backups of the customer automation system would be stored.Acronis Backup, an automated system, where automation system backup files would be stored in Storage NAS.All tests were performed on the ABB - SP test database and documented.Direct contact with the suppliers, scheduling of meetings for the preparation of prices, news of the product and direct report to the Coordination on the progress of the project.Preparation of a report and documentation of all the tests carried out.

São Paulo E Região, Brasil

Full support analystMain responsibilities:Support for end users with support in environments: Microsoft Word, Excel, Power Point, Terminal Server (Citrix) and Windows 2000 Server.Senior support analystMain responsibilities:Attendance to the Board with support in environments: Blackberry; projects for BlackBerry Enterprise Server (BES) deployment.Quality AnalystMain responsibilities:Support level 1 and level 2 support; Issuance of a monthly analysis report; Participation in the implementation of Global Remedy system, with the participation of the continents: South America, North, Europe, Australia and Asia. This project had the purpose of unifying the IT service system based on ITIL technology.Help Desk Support CoordinatorMain responsibilities:Preparation of presentations for monthly critical analysis; ITIL internal process improvements for the Help Desk.Senior Network Administrator (Management / Directors and Presidency)Main responsibilities:Support video conferencing between locations; Control of Leasing of equipment Notebooks / Cellular; Blackberry support. Administration of Windows 2003 Server and Terminal Server Servers; Administration with Active Directory and backup schedule using Veritas Backupexec.

São Paulo E Região, Brasil

Support on the Operating Systems platform

São Paulo E Região, Brasil

Support for All-In-One, Deskjet and Laserjet printers.

São Paulo E Região, Brasil

Provide computer classes for: Windows / Word / Excel / Power Point and Internet.

Graduação, Administração E Gestão De Website

Cursando Pós-Graduação, Information Technology