Fabio Tedesco Email and Phone Number
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Wonderflow makes VoC data valuable for the business. Enterprises fail to extract value from customer feedback, ending up in a situation where they have a lot of data but don't know what to do with it. Wonderflow’s AI-based NLP and predictive technologies extract the value from VoC data to help enterprises make winning decisions
Wonderflow
View- Website:
- wonderflow.co
- Employees:
- 55
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Project ManagerWonderflow Mar 2022 - PresentEvaluation of project requirements with all company team & stakeholders. Achievement of all client KPI’s and contractual obligations.Supervise delivery with internal stakeholders, facilitating any decision or escalation, focusing on customer satisfaction. and reporting delivery status to customers Manage resolution escalated by customer request and concerns, pulling in appropriate resources to resolve the customer issues, and provide status updates. -
Installation ConsultantPentana Solutions Sep 2019 - Feb 2022Milano, Lombardia, ItaliaICT DMS Automotive consultancy on all business areas of the dealer world. DMS installation, configuration and customization. Coordination with the main company business units for the definition of projects for the achievement of company budgets. Consultancy on the main reference KPIs.Design and implementation of start-ups in new business. Go-live training and advice to customers. Requirements collection for environment definition and on-demand parameterization. Definition of tools for analysis, monitoring and control of the main business and management processes through software solutions. -
Dms Implementation ConsultantCdk Global Oct 2018 - Sep 2019Milano, ItaliaCollaboration with dealers and OEMs analyzing company requirements and identifying the best mix of products/processes that allow achieving business/operational objectives, guiding customers on operating procedures and best practices for using the systems to obtain the best ROI based on set of select products.Configuration of the system and interfaces and execution of integration tests. Management of the data migration activity and the UAT phase. Provision of training to customers in the pre-live and live phases.Ad hoc provision of consulting services/days to customers, making changes and new implementations to the systems, in order to optimize the products on a daily basis, based on the renewed business needs. -
Project Management Officer & Ams Responsible [On Behalf By Spindox S.P.A.]Fca Fiat Chrysler Automobiles Feb 2017 - Sep 2018Torino, ItaliaEMEA Region Service, Parts & Customer Care Headquarter - Information and Communication Technolgy - Network Integration - wiADVISOR TeamManagement, coordination/support to the Dealer Network, EMEA Markets and DMS Provider for all dynamic vehicle acceptance processes.Management of the AMS service, monitoring/management of the Incident life cycle and of the Change Request/Enhancement processes on vehicle acceptance projects. -
P.M.O. Jr & Change Management Project Responsible [On Behalf Of Spindox S.P.A.]Ferrari Jan 2016 - Mar 2017MaranelloManagement of ERP Implementation projects worldwide, guaranteeing:▪ operational and methodological support to the various project areas▪ management of planning, development and delivery, aligning them with business objectivesPlanning and control of Change Management projects:▪ analysis and management of activities related to process change▪ support in assessing the impact of the change▪ support in the strategy of change▪ identification of Risks, Benefits and Impacts in the new ERP Implementation projects -
Change Management OperativeAxa Italia Feb 2015 - Jan 2016Milano, ItaliaDefinition, promotion and coordination of the Change Management plan (and related interventions), in support of organizational changes, ensuring governance of change in line with the evolution of the corporate strategy.Support to the analysis related to the needs of the change in terms of identification of gaps, evaluation of impacts, identification of acceptance/resistance factors for impacted target, and of the related intervention levers.Management and coordination of the implementation of all projects included in the Change Management plan through training, communication and processes, harmonizing individual and collective impacts.Management and coordination of operational innovation plans during the pilot and rollout phase with subsequent identification of any improvement actions. Definition of the contents, methods and timing of the internal communication plans to support the change interventions carried out. -
Semester Of Study And Internship Program In Industrial Engineering ManagementHubei University Of Technology Feb 2014 - Aug 2014Wuhan (Cina)Study program at "Hubei University of Technology":- Measurements and electrical safety- Fundamental of Automatic- Automatic drawing- Chinese Language & Culture -
Purchasing And Designing Of SystemsTecno Elettrica S.R.L. 2011 - 2013Napoli, Campania, ItaliaResearch and purchase of components and materials from Italian and foreign suppliers, also online. Responsible for the design of civil, industrial, and air conditioning electrical systems. Realization of electric/automatic panels and repair of electric motors and electric machines.
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Universitary ResearcherUniversità Degli Studi Di Napoli 'Parthenope' Dec 2010 - Jul 2011NapoliAnalysis activity concerning the corrosion that has affected the public lighting systems installed in the coastal area of Naples. Design of new public lighting systems installed throughout the coastal area of Naples affected by the study (via Mergellina, via Caracciolo, via Parthenope, viale Dohrn and via Nazario Sauro). -
Employed In The Construction Of Civil, Industrial And Air Conditioning Electrical SystemsElettrogenerale S.R.L. Sep 2009 - Nov 2010CercolaRealization of civil and industrial electrical installations. Support in the construction of electrical and automatic, civil/industrial panels.
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Outbound Corporate Call Center OperatorT.G.S. On Behalf Of Fastweb S.P.A. May 2009 - Aug 2009Napoli, ItaliaTelephone research of companies interested in setting up consultancy regarding mobile, fixed, and internet telephony.
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First Animator At An Animation AgencyIl Gatto E La Volpe Agency Jun 2007 - Apr 2009CercolaExtensive experience in the animation of parties for children and adults in organized halls, private homes and commercial premises. Extensive experience in poolside entertainment for adults and children at a Summer Village. -
Operator For The Delivery Of Leaflets And Information Posters To Commercial ActivitiesIl Gatto E La Volpe Agency Feb 2007 - May 2007CercolaMultiple experiences in releasing information on behalf of third-party companies in the box office in various shopping centers.
Fabio Tedesco Skills
Fabio Tedesco Education Details
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Ingegneria Gestionele Area Industriale -
Facoltà Di Ingegneria
Frequently Asked Questions about Fabio Tedesco
What company does Fabio Tedesco work for?
Fabio Tedesco works for Wonderflow
What is Fabio Tedesco's role at the current company?
Fabio Tedesco's current role is Project Manager at Wonderflow.
What is Fabio Tedesco's email address?
Fabio Tedesco's email address is fa****@****ari.com
What schools did Fabio Tedesco attend?
Fabio Tedesco attended University Of Naples ‘parthenope’, Università Degli Studi Di Napoli 'parthenope', Università Degli Studi Di Napoli 'parthenope', 湖北工业大学.
What skills is Fabio Tedesco known for?
Fabio Tedesco has skills like Industria Automobilistica, Project Management, Microsoft Office, Microsoft Excel, Lingua Inglese, Management, Business Plan, Assistenza Clienti, Strategia D'impresa, Pianificazione Strategica, Microsoft Word, Powerpoint.
Who are Fabio Tedesco's colleagues?
Fabio Tedesco's colleagues are Ginevra Strambi Ferrini, Dovilė Jaruševičiūtė, Mahdi Allouche, Mohsin C., Michael Seyram Morkly, Nesma Talaat, Ben Williams.
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