Fabio Tedesco Email & Phone Number

Evaluation of project requirements with all company team & stakeholders. Achievement of all client KPI’s and contractual obligations.Supervise delivery with internal stakeholders, facilitating any decision or escalation, focusing on customer satisfaction. and reporting delivery status to customers Manage resolution escalated by customer request and concerns, pulling in appropriate resources to resolve the customer issues, and provide status updates.

Milano, Lombardia, Italia

ICT DMS Automotive consultancy on all business areas of the dealer world. DMS installation, configuration and customization. Coordination with the main company business units for the definition of projects for the achievement of company budgets. Consultancy on the main reference KPIs.Design and implementation of start-ups in new business. Go-live training and advice to customers. Requirements collection for environment definition and on-demand parameterization. Definition of tools for analysis, monitoring and control of the main business and management processes through software solutions.

Milano, Italia

Collaboration with dealers and OEMs analyzing company requirements and identifying the best mix of products/processes that allow achieving business/operational objectives, guiding customers on operating procedures and best practices for using the systems to obtain the best ROI based on set of select products.Configuration of the system and interfaces and execution of integration tests. Management of the data migration activity and the UAT phase. Provision of training to customers in the pre-live and live phases.Ad hoc provision of consulting services/days to customers, making changes and new implementations to the systems, in order to optimize the products on a daily basis, based on the renewed business needs.

Torino, Italia

EMEA Region Service, Parts & Customer Care Headquarter - Information and Communication Technolgy - Network Integration - wiADVISOR TeamManagement, coordination/support to the Dealer Network, EMEA Markets and DMS Provider for all dynamic vehicle acceptance processes.Management of the AMS service, monitoring/management of the Incident life cycle and of the Change Request/Enhancement processes on vehicle acceptance projects.

Maranello

Management of ERP Implementation projects worldwide, guaranteeing:▪ operational and methodological support to the various project areas▪ management of planning, development and delivery, aligning them with business objectivesPlanning and control of Change Management projects:▪ analysis and management of activities related to process change▪ support in assessing the impact of the change▪ support in the strategy of change▪ identification of Risks, Benefits and Impacts in the new ERP Implementation projects

Milano, Italia

Definition, promotion and coordination of the Change Management plan (and related interventions), in support of organizational changes, ensuring governance of change in line with the evolution of the corporate strategy.Support to the analysis related to the needs of the change in terms of identification of gaps, evaluation of impacts, identification of acceptance/resistance factors for impacted target, and of the related intervention levers.Management and coordination of the implementation of all projects included in the Change Management plan through training, communication and processes, harmonizing individual and collective impacts.Management and coordination of operational innovation plans during the pilot and rollout phase with subsequent identification of any improvement actions. Definition of the contents, methods and timing of the internal communication plans to support the change interventions carried out.

Wuhan (Cina)

Study program at "Hubei University of Technology":- Measurements and electrical safety- Fundamental of Automatic- Automatic drawing- Chinese Language & Culture

Napoli, Campania, Italia

Research and purchase of components and materials from Italian and foreign suppliers, also online. Responsible for the design of civil, industrial, and air conditioning electrical systems. Realization of electric/automatic panels and repair of electric motors and electric machines.

Napoli

Analysis activity concerning the corrosion that has affected the public lighting systems installed in the coastal area of Naples. Design of new public lighting systems installed throughout the coastal area of Naples affected by the study (via Mergellina, via Caracciolo, via Parthenope, viale Dohrn and via Nazario Sauro).

Cercola

Realization of civil and industrial electrical installations. Support in the construction of electrical and automatic, civil/industrial panels.

Napoli, Italia

Telephone research of companies interested in setting up consultancy regarding mobile, fixed, and internet telephony.

Cercola

Extensive experience in the animation of parties for children and adults in organized halls, private homes and commercial premises. Extensive experience in poolside entertainment for adults and children at a Summer Village.

Cercola

Multiple experiences in releasing information on behalf of third-party companies in the box office in various shopping centers.

Education record

Laurea Di Ii Livello In Ingegneria Gestionele, Ingegneria Gestionele Area Industriale

Specializzazione in "Curriculum Didattico Area Industriale" comprensivo dei seguenti insegnamenti sostenuti: - Gestione dei servizi.

Ingegneria Industriale, Facoltà Di Ingegneria

Education record