Faisal Khan Email & Phone Number

Arlington, Va, Us

Northern, Virginia, United States

Joined Oracle Cloud Infrastructure - Cloud Security & Core Applications PlatformAs a Technical Program Manager, I have worked with Oracle Cloud Infrastructure (OCI) in delivery of high visibility programs like App Transition of TikTok to comply with US regulations and standards to transform it to a highly secured architecture, implemented DTC to provide extremely secure environment for application developers and code reviewers of proprietary code through Bitbucket and developed an advanced internet gateway solution to route internet traffic to ensure safe and secure US based hosting of TikTok application at scale.I managed several Oracle Kubernetes Engine (OKE) development programs to introduce new product features while working in Oracle CKS team. Also, I worked in Oracle's Data Center Delivery team to build OCI data centers to implement OCI child sites, site and block expansions and network augments.I have also leaded OCI wide programs like change management at M7 level, FootPrint Reduction, ARM Efficiencies and Generic Shape adoption.

Washington, United States

Here, I have been retained post-acquisition to provide expert technical consultancy to high-profile federal customer, like Federal Emergency Management Agency (FEMA) and Department of Justice (DOJ). One of my many achievements at FEMA involved enhancing the customer experience by improving the customer ticket operations. I also switched from multiple intake channels to a single-door entry system using Jira. As a result, customer satisfaction levels were augmented. I think this whole para which is deleted here was relevant. We should add it back. TPM does this often in technology companies.Another key contribution at DOJ involved the creation of a reusable and resalable interface between Momentum and Sunflower. Consequently, I generated $500K as a result of the development and sale of this packaged product.Key Skills: Technical Consultancy | Product Lifecycle Management | Process Streamlining | Revenue Generation | Process Improvement

Washington, Dc

Here, my key achievement was to deliver hands-on services to Aerospace by introducing and implementing the Radio Frequency Identification (RFID) pilot project. This implementation generated $80K for Sunflower Systems and helped maintain an already strong relationship with the customer.Furthermore, I optimized efficiency of the General Services Administration (GSA) and Social Security Administration (SSA) asset disposal system by designing and executing interfaces; this was done by tailoring the system to the customer’s business goals. I also collaborated with the web service provider to ensure secure data transmission. This was done by opening, synchronizing, and sealing site ports.My biggest achievement in this capacity was securing additional federal funding by developing detailed reports on annual performance and forecasting future needs. I also grew the annual budget by $250K in a single year while consistently receiving $350K across 6 years.Key Skills: Systems Integration | Interface Development | Data Catalog Development | Data Migration | Systems Integration | Continuous Process Improvement | Project Phase Planning | Budget-Compliant Project Plans

Washington Dc-Baltimore Area

Here, I oversaw various phases of multiple projects to analyze project requirements and develop a customer-centric solution.I improved data management by overseeing Sunflower consultants on integrating standalone systems within the SSA framework. I also transitioned from DOORS to Sunflower Interfaces and integrated CAPRS, SASSY, and SOARS with ITAM systems for optimized asset management.As the acting program manager for Aerospace, I devised product strategy, presented demos to customers, strengthened sales pitches, standardized APIs, and developed product installation guidelines. This helped improve customer relations with the agency while delivering meaningful results to the customer.Key Skills: Product Strategy Development | API Standardization | Project Analysis | Presentation Skills

Washington Dc-Baltimore Area

Here, I significantly contributed to the success of Sunflower Systems by providing services to more federal agencies. This involved developing a unified platform for an improved synchronization between 13 bureaus of the Department of Commerce (DOC), including National Oceanic Atmospheric Administration (NOAA), Census, and National Institute of Standards and Technology (NIST). This boosted the market standing of the company.Furthermore, I increased customer satisfaction levels by customizing software solutions for NOAA’s department of property management. I did this by reengineering the software to meet the customer's needs. I also oversaw issue resolution by negotiating a middle-ground solution for the conflicting policies of the DOC and NOAA. This enabled me to prevent escalations, improve overall collaboration, and develop valuable professional relationships with both agencies.Key Skills: Systems Synchronization | Business Growth | Software Reengineering | Issue Resolution | Negotiating Skills

Washington, District Of Columbia, United States

Here, I delivered technical consultancy to the Department of Transportation and implemented optimized technical solutions. I also delivered account management services to the University of Birmingham (UAB) through vigilant resource planning and budget-compliant project plan development.Furthermore, I optimized software productivity for the DOC and NOAA by upgrading and enhancing the Sunflower solutions. The consistent follow-up with customers raised satisfaction levels and as a result, extended projects were commissioned.Key Skills: Software Upgradation | Productivity Enhancement | Account Management | Resource Allocation

San Francisco Bay Area

Karāchi, Sindh, Pakistan

Karāchi, Sindh, Pakistan

Bachelor Of Science - Bs, Computer Science

Postgraduate Management Certificate, Business Administration