Faisal Khan Email & Phone Number

Toronto, On, Ca

Toronto, On, Ca

- Supervise logistics and delivery operations, ensuring timely and efficient parcel handling.- Lead and motivate a team of drivers and warehouse staff, meeting daily performance targets.- Track KPIs (delivery time, accuracy, customer satisfaction) and drive process improvements.- Optimize schedules, routes, and resources to minimize delays and operational inefficiencies.- Manage inventory, equipment, and vehicle maintenance to ensure operational readiness.- Enforce company policies, safety regulations, and conduct regular training to ensure compliance.- Collaborate with cross-functional teams to resolve operational challenges.- Identify and implement process improvements to reduce costs and enhance service quality.- Prepare reports on performance metrics, challenges, and action plans for senior management.- Provide leadership during peak periods, maintaining high service standards and team productivity.

- Serve as the primary point of contact for customer inquiries, delivering timely and accurate information to enhance the customer experience.- Collaborate with the operations team to track and resolve delivery issues, ensuring customer satisfaction and operational efficiency.- Maintain detailed records of customer interactions to identify trends and drive service improvements.- Work cross-functionally to support process enhancements that streamline operations and improve service delivery.- Engage in ongoing training to stay current with company policies, products, and industry best practices.

Vaughan, Ontario, Canada

- Accurately receive and process shipments arriving to the Distribution Centre.- Accurately pick, pack, and ship products to our customers.- Accurately move inventory within the Distribution Centre.- Follow and uphold industry-leading safety standards and health best practices.

­- Deter, detect, and apprehend for theft and fraud within retail locations.­- Collaborate with other APRs to investigate provincial or national Organized Retail Crime (ORC) cases.­- Conduct weekly audits and cash over short to ensure accurate inventory counts and detect any discrepancies.­- Implement effective inventory control measures to minimize shrinkage and loss, contributing to improved inventory accuracy and operational efficiency.­- Engage with the company’s compliance framework to uphold integrity and ethical practices in asset protection and supply chain operations.­- Collaborate with the colleagues to develop and implement contingency plans.­- Detected 60 theft incidents in the last 4 months, recovered asset worth $5,000.

Post Graduate Diploma, Project Management

- Identified, evaluated, and mitigated potential risks to project success. - Effectively conveyed project information, updates.

Post Graduate Diploma, Supply Chain Management

- Understood techniques for optimizing inventory levels, reducing carrying costs, and ensuring product availability while minimizing.

Bba - Bachelor Of Business Administration, Business Administration And Management, General

- Understanding business objectives and developing strategic plans to guide decision-making and drive organizational growth. - Managing.

High School, Business/Commerce, General