Farhan Arshad Email & Phone Number

Karāchi, Sindh, Pakistan

Karachi

Leading the operations and project delivery for the Digital Commerce department of Systems Ltd at the Karachi office.Recruiting, training, monitoring and mentoring a team of 28 people 12 of whom I lead directlyExecuted recruitment and training program of Magento2 and SalesForce Commerce Cloud certification programs to enable resourcing for future projects

Karachi

• Managed implementation and delivery of Learning Management and Reinforcement solution built on top of Rustici platform as a monetized service• Preparing requirements documentation and grooming of backlog with product manager/owner.• Communication with offshore project stakeholders to finalize the business requirements and set expectations• Initiating, planning and implementing projects mostly on Agile/Scrum methodologies. Conducting scrum meetings on daily basis, weekly status meetings and monthly project review meeting with higher stakeholders.• Identifying, evaluating, communicating and mitigating project risks.• Monitoring team performance and feedback

• Managed implementation and delivery of support and community portal for a major US based welfare organization for elderly people. Included creation of internet facing community portal on Adobe AEM technology and integration with MS Dynamics CRM. • Coordinated implementation and delivery of a custom built CRM solution built using osTicket ticketing system (osticket.com) as backend and a .NET middle tier for a Fortune 500 Co. that offers home security solutions. Application managed the service lifecycle through the customer lead, order purchase, fulfillment and installation phases.• Oversaw customization of member portal for a VOIP telephony provider on LAMP stack that allows customers to choose various billing options and packages on their subscription.• Supervised development and maintenance of an e-commerce portal for buying/selling of music licenses for a UK based music licensing company. • Initiated, planned and controlled implementation on projects mostly on Agile/Scrum methodology.• Conducted daily scrum meetings, weekly status meetings and monthly project review meeting with higher stakeholders.• Identified, evaluated, communicated and mitigated project risks.• Lead and motivated a team of 10+ people. Monitored team performance and feedback• Coordinated and finalized estimations on incoming RFPs

• Lead development activity on enterprise portal for buying/selling of keyword ownership for major clients in internet search advertising market on LAMP stack. • Worked on a business intelligence based reporting app for internet search advertising stats on ASP.NET, SQL Server using SSAS. Consisted of various dashboards and customizable reports.• Conducted trainings on test driven development (TDD).• Lead development team of 4-5 software devs and monitored output by conducting code reviews• Identified problems and playing technical support role within team.• Conducted technical trainings on LAMP stack and CodeIgniter framework.• Reported to Project Manager/Assistant on project status• Estimated new requirements from technical point of view.

Karachi

Implemented reporting dashboards for a major player in internet search advertising market using SQL Server, ASP.NET and HighCharts.

Master Of Business Administration - Mba, Management Information Systems, General

Bachelor Of Science - Bs, Computer Science