Farrah Tsang Email & Phone Number

New York, Ny, Us

Beverly Hills, California, Us

KPOP Shows: -Monsta X No Limit U.S. Tour – Radio City Music Hall, NY-Stray Kids 2nd World Tour “Maniac” D1 & D2 – Prudential Center, NJ-Seventeen World Tour “Be The Sun” – Prudential Center, NJ & UBS Arena, NY-NCT 127 2nd Tour “Neo City: The Link” – Prudential Center, NJ-Itzy The 1st World Tour “Checkmate” – Hulu Theater at Madison Square Garden, NY-SUGA | AGUST D Tour – UBS Arena, NY -Tomorrow X Together World Tour “Act: Sweet Mirage” – UBS Arena, NY -NMIXX “Nice to Mixx You” Showcase Tour – Kings Theatre, NYWestern Shows:-Coldplay Music of the Spheres Tour – MetLife Stadium, NJ-Red Hot Chili Peppers 2022 – MetLife Stadium, NJ-Lady Gaga The Chromatica Ball Tour – MetLife Stadium, NJ-Jay Shetty Love Rules World Tour – Beacon Theatre, NY-REBA 2023 – Madison Square Garden, NY-Kali Uchis “Red Moon in Venus” Tour 2023 – Radio City Music Hall, NY-Alicia Keys “Keys to the Summer” Tour 2023 – Barclays Center, NY-Thomas Rhett “Home Team” Tour 2023 – UBS Arena, NY-Tate McRae “Are We Flying” Tour 2023 – The Rooftop at Pier 17, NY-Wu Tang Clan + Nas “N.Y. State of Mind” Tour 2023 – Barclays Center, NY-Kidz Bop North America 2023 – Beacon Theater, NY-P!NK “Trustfall” Tour (4 shows) – CitiField, NY & Madison Square Garden, NY-Enrique Iglesias, Pitbull &, Ricky Martin “The Trilogy” Tour – Madison Square Garden, NY-Jonas Brothers “Five Albums One Night” Tour – Yankee Stadium NY & Barclays Center, NY-Rock & Roll Hall of Fame – Barclays Center, NY -Doja Cat “The Scarlet” Tour D1 & D2 – Barclays Center, NY & Prudential Center, NJ -Madonna “The Celebration” Tour (6 shows) – Barclays Center, NY & Madison Square Garden

Los Angeles, Ca, Us

Odd Eye Circle “Volume Up” Tour – The Town Hall, NY•Pickup breakfast, lunch and dinner; and supplies such as ink, hair dryer, drinks and febreeze

San Ramon, Ca, Us

▪SHAUN On the Road North American Tour 2023 – Mission Night Club, NYo MILKY DAY (Opener) – Tour Manager• Oversee soundcheck and production by making sure everything runs smoothly▪ JUNNY BLANC Tour 2022/2023 – The Brooklyn Monarch/LPR, NY ▪ GEMINI Still Blue Tour 2023 in North America – LPR, NY▪ brb. It’s Complicated North America Tour 2023 – LPR, NY• Recruited assistants for upcoming tours• Accommodated for artist airport pickup and check in for hotels by maintaining artist hospitality • Communicated alongside the tour/venue managers to plan out meet and greet in the venues

-Enhypen World Tour “Manifesto” (Lightstick Pairing Assistant) – Radio City Music Hall, NY•Worked closely with HYBE staff to follow duties throughout the day for lightstick pairing•Setup a lightstick pairing station at the concession area •Provided technical assistance to fans who want to pair their lightstick to Bluetooth connectivity, so that way fans have the lightstick in sync for color coordination during the concert •Troubleshooted any lightstick issues by replacing the batteries or escalating the problem to staff-Blackpink Work Tour “Born Pink” D1 & D2 (VIP/Backstage Assistant) – Prudential Center, NJ•Appointed to doing VIP check in by using Excel sheet to check in guests asking for the original purchaser’s ID and ticket details and then search up by name, order number, etc •Provided wristbands to the guest and gave out merchandise •Answered any questions VIP guests had such as when to come back in line and told fans to follow their assigned VIP tier according to the package the fan had •Arranged three different VIP tiers with line management in making sure everyone is in the correct queue number according to their wristbands, and guide the guests into security check in •Distributed tote bags with merchandise inside to fans lining up for soundcheck at the concession area •Wrapped Blackpink standees at lounge area with bubble wrap and replace new standees at the photo session area•Stacked merchandise boxes onto the trolley

▪ Metallica M72 World Tour Enhanced Experiences D1 & D2 - Metlife Stadium, NJ▪Dogstar “Somewhere Between the Power Lines & Palm Trees” – Music Hall of Williamsburg, NY

▪ New Edition Legacy Tour 2023 – UBS Arena, NY

Chicago, Il, Us

• Served food and drinks to guests at the concession as a cashier, and performed sales transactions• Maintained good customer service and etiquette to guests, resolves customer complaints in friendly service-oriented manner• Restocked inventory on beverages, condiments, and utensils, plus count of inventory

•Assisted a pre debut singer name Toshi for multiple pop punk concerts•Printed out flyers and promote artist’s flyers by hanging them up around the city •Guarded about 50 fans before/after show time and check tickets•Immersed in artists/fan engagement by interacting with them in a friendly manner•Directed family and guests to their assign seats •Provided help for fan sign after the show by bringing guests one by one to the artist•Maintained meet & greet by helping artist, take photos •DJ’d at a karaoke nightclub for the openers and the artist himself

- Dead and Company The Final Tour: - CitiField, NY

Austin, Texas, Us

-The O’Jays & Glady Knights – The Hulu Theater at Madison Square Garden•Setup a merch table at the concession area, prep signed posters and merch on table, and handed out merch to VIP guests•Checked off VIP guests on a sheet by confirming their name, ticket, and email•Escalated any issues to the head of VIP services •Counted how many guests showed up and confirm list count

•Contributed in multiple projects where research was needed to create ideas for an upcoming website/social media platform for a new studio company•Designed flyers on Canva to promote the studio and work with Wix

Seattle, Wa, Us

•Selected items according to customer’s purchase by using the Amazon’s shopper app through the iPhone •Associated with team members or customer support line for shopper issues •Conversed with customer through the Amazon’s shopper app for any items that need replacement

•Provided high-level customer service and training to teachers and staffs •Maintained setup for PCs, laptops, and SMART boards•Troubleshooted, installed, and configured hardware/software issues for network connectivity on computers and printers•Established a connection with the Help-desk to place tickets for timely repairs •Tracked inventory equipment such as printer inks, cables, and monitors