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In my career journey, I've been driven by a passion for steering organizations towards success through strategic leadership and operational finesse. With a knack for forging valuable partnerships and leveraging cutting-edge technologies, I've been instrumental in driving growth and efficiency.Over the years, I've had the privilege of leading diverse initiatives aimed at optimizing processes, enhancing customer experience, and fostering collaboration across teams. Whether it's navigating the intricacies of data integration or spearheading cross-functional projects, my focus has always been on delivering tangible results that propel the organization forward.In my recent endeavors, I've had the opportunity to shape the operational landscape, aligning sales and marketing efforts, and driving revenue growth through innovative strategies. As a strategic thinker and problem-solver, I've thrived in environments where continuous improvement is not just a goal but a way of life.My journey as a leader has been marked by a relentless pursuit of excellence, a commitment to nurturing talent, and a dedication to fostering a culture of innovation.
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MemberWizards Of OpsAtlanta, Ga, Us -
Head Of Data And Digital InnovationPunch!Atlanta, Ga, Us -
Head Of Data & Digital InnovationPunch! Jul 2024 - PresentLondon, GbPunch! is a top 50 global B2B Sales Development Agency.Unlock More Pipeline. Win More Deals. With Punch! Human +Tech Sales Development.We combine exceptional talent, proven methodology, and sales technology to help growth-focused businesses hit sales targets and capitalize on new opportunities. -
MemberWizards Of Ops Aug 2021 - PresentAtlanta, Georgia, UsWizards of Ops is the best Slack community for operations professionals to gather, question, and share their expertise. With over 800 members and 350 companies represented, WizOps functions as a community to get advice, accolades, and dive into the sorcery of everyday operations conundrums. As a bonus, the WizOps community is ops-only, making it easier for our members to do good work and get the job done. -
MemberRevops Co-Op Apr 2021 - PresentSeattle, Washington, UsOur community is built to serve our members through on-demand expertise, best practice content, education opportunities, and networking events – so you don’t have to learn RevOps from scratch (like we did). We believe we all win when we lift one another up. -
Co-Founder + Chief Operating Officer (Acq: Punch!)Khronos Oct 2022 - Aug 2024Research Triangle Park, Nc, Us• Directed daily operations and production, ensuring efficiency and customer satisfaction.• Collaborated with the CEO on strategic planning, driving company growth and profitability.• Oversaw HR functions, including recruitment, onboarding, and employee development.• Managed technology infrastructure and information systems, ensuring data security and process support. -
Co-Founder + Head Of Revenue OperationsKhronos Jun 2019 - Sep 2022Research Triangle Park, Nc, Us• Aligned sales, marketing, and account management to optimize revenue operations.• Integrated CRM and marketing automation systems, enhancing data analytics and system functionality.• Streamlined processes, developed SOPs, and led sales enablement initiatives.• Provided strategic planning, cross-functional collaboration, and data-driven insights to senior leadership. -
Product Advisory Council MemberTerminus Jan 2022 - May 2024Atlanta, Georgia, Us -
Director, Marketing OperationsAcuity Brands Jun 2018 - Feb 2021Atlanta, Georgia, UsDirects strategy and governance steering committees to lead marketing technology integration with Salesforce.com. Manages integration teams to migrate existing technology platforms through mergers and acquisitions.• Steered three executive SFDC platforms through integrated marketing strategic planning and execution.• Led cross-matrix continuous improvement team and drove marketing automation platform actualization to run more than 15 major campaigns in year one.• Aligned sales and marketing channels to document lead-to-sales processes to drive improvement and build efficiencies.• Garnered “Circle of Excellence” team recognition for 8-month Pardot program implementation that achieved full GDPR and CAN/SPAM regulation compliance. -
Senior Manager, Demand Generation OperationsAcuity Brands Sep 2016 - Jun 2018Atlanta, Georgia, UsAs a functional lead and critical component to the overall Demand Generation team's success, I have critical planning and reporting skills, and a solid foundation of marketing operations within the Demand Generation function. I am responsible for the administration of infrastructure and marketing tools, as well as cross-team process definition and management.Key Responsibilities:• Define and maintain existing CRM processes, procedures, SLA's, programs, technical processes and workflows; implement improvements to enhance marketing productivity.• Manages the Marketing Automation Team and owns the platform and process to guide continuous growth and improvement.• Recommend new systems and outline workflow processes to increase the scalability and efficiency of the marketing Demand Generation organization in terms of quantity of campaigns and leads generated.• Consistently play a critical role in leading the technology integration activities within the Demand Generation department for new business acquisitions.• Lead optimization of marketing pipeline conversion to sales pipeline through partnership with internal and external sales teams.• Build the bridge that aligns the Marketing and Sales channels to document the lead-to-sales process and implement improvements to enhance ongoing efficiency, and to uphold the integrity of the funnel and its processes. -
Marketing Operations Manager @ Gilbarco Veeder-RootDanaher Corporation Jun 2016 - Aug 2016Washington, District Of Columbia, UsManaged Partner Community Platform initiatives, lean business practices, and continuous improvement processes. Conducted metrics analysis, process automation, and staff mentorship. Headed Salesforce.com architecture, data organization, and third-party integration to increase sales process visibility and sales lead deliverability.• Piloted project development team through process automation and client support restructure with 60 distributors in a SFDC Partner Community.• Directed value-stream mapping principles towards sales generations with marked improvement displayed in lead deliverability and elimination of over 30 redundant processes.• Defined client relationship management processes and procedures, service-level agreements, and technical workflows to enhance overall marketing productivity. -
Lead Engagement Specialist @ Gilbarco Veeder-RootDanaher Corporation Jan 2015 - Jun 2016Washington, District Of Columbia, UsResponsible for creating, administering, and standardizing Gilbarco's Demand Generation function and the overall lead management process.Key Responsibilities include: • Building and Implementing Gilbarco's Marketing Technology Stack.• Recognized for continuous improvement administering SalesForce.com and providing global CRM support where needed.• Provided leadership and guidance for a global roll-out & migration of SalesForce.com, combining the best pieces of multiple instances.• Validate end customer data and uphold the integrity of the funnel.• Closed-loop tracking and engagement of distributor channel on Sales Accepted Leads (SALs)• Support Senior Digital Marketing Manager in leveraging qualitative research opportunities to identify trends.• Support the development of daily management. -
Event Specialist @ Gilbarco Veeder-RootDanaher Corporation Feb 2012 - Jan 2015Washington, District Of Columbia, UsMy position worked closely as a member of the North America Marketing Communications Team in the development of concepts, themes, graphics, and overall marketing strategy for Gilbarco Veeder-Root events and industry trade shows. -
Event Services ManagerTrinity Motivation, Llc Aug 2006 - Feb 2012Orchestrated production of major domestic and international clientele business events. Created standard operating procedures and lean practices to manage event marketing, talent management, and external vendor support.• Executed major event planning and production with $500K operating budgets and accommodating attendance exceeding 18K guests.• Created standard work procedures and company-wide best practices through identification of action gaps and continuous focus on increased customer satisfaction and experience.
Frank Busse Skills
Frank Busse Education Details
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Eastern Michigan UniversityAdministrative Management
Frequently Asked Questions about Frank Busse
What company does Frank Busse work for?
Frank Busse works for Wizards Of Ops
What is Frank Busse's role at the current company?
Frank Busse's current role is Member.
What is Frank Busse's email address?
Frank Busse's email address is fr****@****rco.com
What is Frank Busse's direct phone number?
Frank Busse's direct phone number is +133631*****
What schools did Frank Busse attend?
Frank Busse attended Eastern Michigan University.
What skills is Frank Busse known for?
Frank Busse has skills like Marketing Communications, Management, Marketing, Contract Negotiation, Customer Service, Leadership, Project Management, Salesforce.com, Budgets, Project Planning, Process Improvement, Commitment To Customer Service.
Who are Frank Busse's colleagues?
Frank Busse's colleagues are Melissa Morse, Allison Roscoe, Jeff Klein, Kelly Diaz, Mba, Mindi Sewell, Giovanni Manu, Jessica Bologna.
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