Currently handling sales operations for NAND/DRAM businesses for top account, in close collaboration with Sales and Engineering.•End-to-end business support.•Forecast tracking & analysis.•Weekly support plan updates, inventory management and shipment optimization.•Sample processing.•Customer registration and database maintenance.•Technical/Commercial/Virtual Returns.•Ad-hoc reporting.

Operations manager for Global Corporate Accounts with presence in Latin-American countries. •Coordination of PO processing with order management teams in multiple Latin-America countries, and Certified Channel Partners. •Forecast management and product support with GBU to ensure component supply for production across regions as well as inventory levels for accessories.•Project manager for new account setup, encompassing Operations, B2B, and Supply Chain. •Regional Quarterly Business Reviews.•Escalation point of contact.

Managed daily account operations for US Value-Added Reseller top account, in close collaboration with Inside Sales Reps. Team Leader responsible for coordinating the activities of four support team members. Provided support for smaller regional accounts as needed. Responsible for order administration, backlog management, order escalations/prioritization, processing of RMA/Rebates/Price Adjustments.