Communication career mentorship program

-Supervising and developing the strategy team; -Analyzing market research, consumer behavior and benchmarking;-Establishing brand essence wheel components-Designing SWOT analysis and positioning matrix;-Creating and applying quali and quantitative research with consumers;-Crafting brand strategy, considering consumer journey and sales funnel; -Briefing creatives with insights-Contribution to online/offline media plans.

Leading teams, managing skills, prioritizing activities and assignments;Defining the design scope and monitoring projects from brief to delivery;Developing and implementing creative concepts for campaigns;Creating visual identity, illustration, and brand books;Collaborating with marketing and dev. teams;Creating online assets.

Responsible for executing action plans for the agency's key client, I maintained constant communication to identify their pain points, needs, problems, and opportunities. I structured market research and benchmarking, analyzing their positioning both online and offline, their presence across channels, brand identity, and tone of voice. Through integrated communication among different agency departments, I was able to develop data-driven strategies, aligning the objectives of each area and proposing success metrics for hypothesis validation (KPIs), launching and monitoring campaigns from start to finish

Trend research and visual references;Visual identity creation, branding elements, and illustrations;Development of printed and digital materials;Image editing;Storyboarding and scene breakdown for animation;Art finale and print artwork;Creating of social media cases, content, and translation.

Communication with suppliers, producers, and agencies;Scope definition for editorial, illustration, and animation projects;Budgeting and financial control;Planning and monitoring of timelines;Translation of briefings into clear guidelines for the illustration team;Client expectation management, updates, and issue resolution;Concept presentation and defense;Assistance in mapping and optimizing internal process flow.

Client centered IT support in Spanish, English and Portuguese for IOS, Android and Windows,Printer and software Installation, hardware solutions, working in remote environment. Capable of achieving quality service with fast results through Agile, ITIL and LEAN methodologies and using quality driven standarts of customer service and success.

Contact point for intl supplyers and buyers Product development follow up Inventory stocking Administrative processes, client and material registration, pricing.

International Relations Office and Rector's office Creating and updating content to social media and temporary website, assistance in editorial projects to congress annals formatting. Creation of informative booklets and charts to help international students accomodate in the host country, interaction with NGOs and other government bureau. Assistance to organizing events and seminars with rectors of foreign universities. Assisting professors creating and renewing international cooperation agreements between universities of different countries. Follow up on Student Mobility Process, developing interchange form and call notices. Accomodation of rectors and students to hotels, transfer and assistance in the event date.

Contact point for intl supplyers and buyers Social media content production and update, translation of booklets with product information, translation of contracts. Event attendance: 2009 International Beauty Fair (SP) –market research. Customer service and payroll assistance Assistance to workshop organizing to professionals of the beauty area