Creating exceptional client experiences for a Certified EOS Implementor®.

Opened two new locations, each of which had the highest customer connection scores and lowest drive times in the district.Applied team leadership skills to train, coach, and maintain corporate standards over a team of 25.Worked with store manager and district management to increase revenue and KPI metrics by implementing store samplings, community events, and workflow improvements.Ensured store waste was minimized with inventory assessments and dynamic product orders.

Developed skill sets in data analytics systems including Pandas, Excel, PostgreSQL, Tableau and Python, as well as methodologies including dashboarding, performance tracking, data wrangling, cleaning, and analysis.Ran housing market analysis in SQL using JOIN clauses, UNION, subqueries, data aggregation, CASE, and WITH.Produced and presented professional projects and presentations from concept to completion focused on business forecasting, price modeling, and statistical analysisProduced professional projects from concept to completion including:Business Analysis - Revenue Growth Models - Lariat Rent-A-Car | Powerpoint and ProjectExamined and cleaned historical sales data using Excel (VLookUp, pivot tables and t-tests). Ensured data validation and verification, utilized nesting functions such as If/Or conditional logic, and what-if analysis.Completed exploratory data analysis to identify strategic scenarios to increase revenue, assessed by KPI performance. Presented models that showcased a 20% increase in profits, while lowering or maintaining operational costs.

Mixed and served beverages to hotel guests and walk-ins.Developed and promoted seasonal menus. Maintained a clean working environment for guests as well as other employees.Performed all end of day duties including tallying up and verifying all cash, credit card, and room transactions.Successfully trained all new bar, barista, and running staff.Coordinated with hotel staff to ensure all guest needs were met.

Oversaw all operational facets of Blue Flour Bakery, focusing on data-driven strategies for improved efficiency and performance. Responsibilities included recruitment, training, performance evaluations, shift scheduling, inventory analysis, and financial tracking.Facilitated data-driven stakeholder meetings with business owners to align strategic objectives, analyze performance metrics, optimize menus based on customer preferences, and negotiate vendor contracts for cost-effectiveness.Led the development and implementation of comprehensive standard operating procedures, leveraging data analytics to refine recipes, define job roles, optimize inventory management, and create training materials for staff.Increased positive Google reviews by 30% by implementing new training programs and establishing a pod training system with designated trainers.