Fiona Ward Email and Phone Number
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Fiona Ward personal email
Over 15 years client-side experience, working within a Marketing and Innovation environment. Extensive experience of designing and managing ad-hoc research, as well as numerous continuous studies. Leading and supporting cross functional projects both local and global. Experienced in areas such as Brand Portfolio Strategy, Brand Positioning & Tracking, ROI, Innovation Strategy and NPD, Consumer Behaviours and Needstates. Core principles ensure the consumer voice is championed at every touch point, delivering actionable insights that can be leveraged to shape business, brand and innovation strategy. Excellent analytical and interpretation skills Exceptional project management skills involving design and management of complex projects. Extremely organised, efficient and effective Results driven committed team player with strong interpersonal skills, taking real ownership and accountability Excellent communication skills at all levels, developing strong partnerships with key agencies and stakeholders Effectively utilise influencing and persuasion skills, in-order to manage and nurture stakeholder relationships Experienced in leading teams, setting both high standards for both myself and others Proven track record of developing the capabilities of direct reports and wider team by motivating, shaping and enhancing their skills Passionate and obsessed with brands, consumers and shoppersSpecialties: Continuous Data, Quantitative and Qualitative Research, Consumer/Shopper Insight, Customer Satisfaction, Brand Portfolio Strategy/Positioning, Market Intelligence, Segmentation, Trends and Innovation
Tesco
View- Website:
- tescoplc.com
- Employees:
- 79172
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Research Partner Seasonal InsightTesco Nov 2019 - PresentWelwyn Garden City• Responsible for the full deep dive evaluation of Seasonal Events at Tesco e.g. Xmas, Easter, Valentines, using multiple data sources and cross functional working. Identify customer led opportunities and make recommendations for future events to senior leadership team within Tesco• Review and optimise ways of working, including developing standardised reports to ensure consistency across events and focus resource around developing customer led insights.• Work with the Proposition Development Team to ensure insights are translated in to strong strategy business plans and ensure rigorous measurable KPI setting -
Brands Insight ManagerTesco Jan 2018 - Nov 2019Welwyn Garden City• Use customer targets and business objectives to find growth opportunities and build a shared customer agenda with the Finest and General Merchandise teams• Working with multiple data sources, agencies and stakeholders to identify and prioritise these opportunities for translation into brand propositions• Leverage best practice research and insight toolkits through the brand development process and in evaluating brand performance against targets• Proactively seek out best practice and innovative research techniques to improve the quality, efficiency and impact of the insight you deliver• Accountable for agency management and contractual agreements with key agencies
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Consumer Insights ManagerWhitworths Ltd Sep 2016 - Jan 2018Irthlingborough, Northamptonshire, United Kingdom• Identify key consumer insight and category opportunities to drive innovation, brand and retail commercial opportunities, based on a consumer first approach• Create and optimise insight driven concepts against three Strategic Innovation Platforms, to create a long-term Innovation Pipeline • Consumer validation of concepts, packaging, product and target audience during NPD development• Support the new Innovation Stage & Gate process, along with on-going evaluation and refinement• Deliver market leading understanding of market intelligence, understanding the economic environment, identifying future trends and competitor analysis in-order to inspire and shape the Brand Portfolio and future innovation • Lead annual Brand Planning Process and develop appropriate tools e.g. Commercial Templates, Brand Positioning’s and Consumer Pen Portraits to ensure brands target the key consumer audience• Develop a new Insight Framework ‘CREATE’ to ensure the consumer is at the heart of the business, drive real actionable insights with commercial value and embed consistent ways of working across the business • Develop long-term Capability Programme to upskill the Marketing Team and wider Commercial TeamKey Achievements• Developed and optimised 18 NPD concepts under three Innovation Platforms to fill Whitworths Innovation Pipeline, from Ideation to co-creation with consumers and final quantitative validation. Concepts where quantitively screen to identify winning concepts and they achieved exceptional results with extremely strong potential to drive incremental brand and category growth (66% achieved Star Rating versus Kantar average norm of 15%) • Involved in the development of Brand Proposition, product and launch of Whitworths NPD:http://brightlittlenuts.co.uk/, http://whitworths.co.uk/shots-nuts/• Developed a new Insight Framework ‘CREATE’ to drive the use of best practice tools and embedded consistent ways of working in the business. -
Senior Consumer Insight ManagerCarlsberg Group Jan 2011 - Aug 2016Northampton, United Kingdom• Deliver best in class brand tracking and insights • Ensure effective ROI (Kantar , Millward Brown and Future Foundation) • Develop key insight tools, such as Category Drivers, U&A and Consumer Needstates Studies• Manage various ad-hoc research projects both qualitative and quantitative (B2B and B2C)• Work in partnership with Innovation Team identifying opportunities and developing Innovation Pipeline,• Develop NPD from concept testing, product, packaging, proposition • Support Global Innovation Platforms and Stage & Gate• Present actionable insights including innovation white spaces, macro trends and Strategy • Develop 3-5yr horizon for Insights and mentor Consumer Manager Key Achievements:• Developed large scale study in collaboration with IPSOS (Censydiam) to understand consumer needstates. Developed a Needstates Framework to shape Carlsberg Portfolio Strategy ensuring clear positioning and role for each brand. Identity white spaces e.g Shed Head, Somersby Strawberry & Rhubarb and Carlsberg O.O%• Key member of the cross-functional UK/Global project team to review the long-term strategy for Carlsberg Brand Portfolio. Led an extensive 360 brand audit including bespoke consumer research, to understand drivers of consumer preference. Lead to the relaunch of Carlsberg Export • Rolled out new Brand Tracking Study to deliver best in class brand insight, including user friendly tools, advanced analytic e.g. Brand Equity Model, Implicit Associations and Digital Evaluation• UK insight business lead in Global Innovation Platforms such Packaging, Cider, Radler, NAB and Dispense https://carlsberggroup.com/products/s-r-s-garage-hard-lemonade/s-r-s-garage-hard-lemonade/, https://carlsberggroup.com/products/carlsberg/carlsberg-non-alcoholic/• Co-Lead on Global Strategy Workstream to understand key demographic changes to shape Carlsberg strategy. Lead to the piloting of new Segmentation Study in 3 countries, with further rollout to wider business -
Consumer & Market Insight ManagerCarlsberg Group Jun 2008 - Dec 2010Northampton, Northamptonshire, United Kingdom -
Consumer Insight ManagerTravis Perkins Oct 2006 - May 2008 -
Assistant Consumer Insight ManagerCarlsberg Group Jan 2004 - Sep 2006Northampton, Northamptonshire, United Kingdom -
Assistant Research ExecutiveCarlsberg Group Jan 1998 - Dec 2003Northampton, Northamptonshire, United Kingdom -
Property Development AssistantScottish And Newcastle Jan 1996 - Dec 1997Northampton, Northamptonshire, United Kingdom -
Senior Membership AssistantInstitute Waste Management Jan 1989 - Dec 1994Northampton, Northamptonshire, United Kingdom
Fiona Ward Skills
Fiona Ward Education Details
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Business & Management
Frequently Asked Questions about Fiona Ward
What company does Fiona Ward work for?
Fiona Ward works for Tesco
What is Fiona Ward's role at the current company?
Fiona Ward's current role is Research Partner Seasonal Insight at Tesco.
What is Fiona Ward's email address?
Fiona Ward's email address is fi****@****g.co.uk
What schools did Fiona Ward attend?
Fiona Ward attended Bournemouth University.
What skills is Fiona Ward known for?
Fiona Ward has skills like Market Research, Customer Insight, Market Analysis, Brand Management, Marketing Strategy, Marketing, Shopper Marketing, Fmcg, Consumer Insight, Brand Equity, Brand Architecture, Portfolio Management.
Who are Fiona Ward's colleagues?
Fiona Ward's colleagues are Lana Shvets, Hannah Redpath, Patricia Law, Saeed Hussein, Jack Fearn, Gary Murray, Lydia Inns.
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Fiona Ward
People Practitioner Enabling Business To Deliver Great Employee ExperiencesCounty Durham4wardlambert.co.uk, belvalves.com, waterstons.com, equans.com2 +44 191XXXXXXXXX
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Fiona Ward
Project Manager / Programme Manager / Project Controls Manager / Project PlannerNottingham -
Fiona Ward
Managing Director At Thomson Hayton Winkley Legal Services - Passionate About Helping Clients To Make Sensible Wills And To Help Families Through A BereavementWindermere2btinternet.com, thwlegal.co.uk -
2nabgroup.com, cybg.com
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