Frank Rivera Email & Phone Number

Stafford, Virginia, United States

Arlington, VA

JCC Account GroupUnited States Air Force | United States Navy | Department of StateCurrently supporting the Department of State (DOS), Information Technology Executive Council (ITEC) as a transformation strategist – Incorporating Agile methodology, Design Thinking and Innovation consulting that facilitate fundamental changes in how DOS conducts business.

Mclean, VA

Department of Homeland Security (DHS) – Transportation Security Administration (TSA)Supported TSA with performance optimization through business transformation and the strategic alignment of their operational efforts. Certified that quality improvement projects were connected to strategic and/or business objectives from all impact perspectives, i.e., TSA.

Mclean, VA

• Management Consultant – IT Co-LeadOffice of the DoD Chief Information Officer (CIO)IT Co-Lead for the Office of the DoD CIO in reviews of business processes and supporting systems within the organizations of the.
• Collaborated with PSA representatives to report identified opportunities for cost savings and/or process improvements to senior Department leadership
• Facilitated informed decision-making process by delivering advanced analytics to the DoD CIO.OSD Reserve Affairs (RA) – Project LeadProject Lead for ORP’s Yellow Ribbon Reintegration Program (YRRP). Led the analysis.
• Organizational Alignment and Business Process Reengineering (BPR) initiatives
• DoD Instruction, regulatory compliance, IT funding cycles and program reporting requirements.Management Consultant – Strategy and ChangeInternal Revenue Service | Consumer Protection Agency | Federal ReserveResearched.

Reston, VA

US Nuclear Regulatory Commission (NRC)Designed a PMO model with an Information Technology Infrastructure Library (ITIL) focus. Aligned the PMO’s Project Prioritization to the NRC’s strategic initiatives, and supporting requirements – including; service catalog, centralized knowledge base and reference point for ITIL Management practices. Served as Project.

Fair Lakes, VA

Management Consultant – Project ManagerUS Government Accountability Office (GAO)Advised GAO leadership supporting a strategic reorganization of GAO’s Knowledge Services (KS). Led a cross-functional team supporting KS and served as Project Manager for all of KS’s Electronic Publishing and New Media Support IT projects. Managed a Tier 2 Helpdesk for.

CONUS/OCONUS

2nd Infantry Division, 5th Cavalry 17th Regiment | 1st Battalion - 101st Airborne/Air Assault Division | Operational Support Airlift Agency (OSAA)Honorably discharged with over nine years of proven leadership and experience. Led Future Operations as NCOIC, managing the execution of local and worldwide missions, for 80 separate units, assigned to OSAA, its.