Francisco Martinez Acevedo Email & Phone Number

Sunnyvale, California, US

• Lead a team of high performing engineers globally to drive manufacturing and quality improvements across all Matterport product lines; attracting talent and significantly growing my team within 19 months.
• Led, planned, and launched a global quality program for hardware products, resulting in a reduction of defect rates within 12 months, improving customer satisfaction and operational efficiency.
• Designed and led the launched a global RMA program within 15 months that increased regional capacity across North America, EMEA, and South America and decreasing hardware downtime for customers.
• Work with Managers, Directors, VPs, and C-Suite executives to align and set short and long term product strategy.

Sunnyvale, California, US

• Manage manufacturing quality for RGB, IR, and LiDAR hardware products (Axis, Pro 2, Pro 3) through collaboration with in-house and overseas engineering teams located in Taiwan and China.
• Conducted root cause analysis and failure investigations using tools such as 8D, 5-Whys, etc... to minimize production downtime and improve over product quality.
• Drove design and manufacturing improvements by utilizing tools such as APQP, FMEA, and DOE, resulting in production volume increase and on-time product launches.
• Managed quality metrics and reporting using tools such as Jira, ReDash, Minitab, and Google Sheets.
• Coordinated with cross-functional teams (Mechanical Design, Firmware, Electrical, Product, Supply Chain, Customer Support) to support quality initiatives and testing processes.

Westminster, Colorado, US

• Established and managed active Human Error Management program; company wide program with the goal to reduce defects 30% by EOY. Program developed and launched ahead of schedule.
• Collaborated with cross-functional management teams, company wide, and brokered agreements on implementing improvement efforts to reduce non-conformance and waste at the manufacturing and engineering design level.
• Applied Lean Six Sigma methodologies to drive improvement initiatives via CAR and RCA processes; and to develop custom made tools for the quality engineering organization using SPC, Pareto and Control charts.
• Successfully Lead quality improvement project with goal of reducing, by 100%, the number of NCRs generated from missed manufacturing operations by applying DMAIC methodology.
• Created visually impactful dashboards in Excel and PowerBI for data and performance reporting, by using XML, SQL, and Access. Extracted, interpreted, analyzed data to identify key metrics and transformed manufacturing.
• Collected, cleansed and provided analysis of structured data used for data modeling, SPC, trending and bench-marking; also used for driving decisions for high-priority, enterprise initiatives involving product.

Palo Alto, CA, US

• Responsible for overseas engineering support, while based in Spain, for all European suppliers spread across 7 countries and totaling $30+ million in hardware.
• Supported the development, delivery and management of plans and requirements ensuring provisions for quality were addressed and resolved throughout all product development stages at multiple suppliers.
• Supported supply chain organizations providing engineering and quality planning to bring suppliers' products to production with integrated risk management.
• Responsible for ensuring supplier base delivered on-time, reliable, and high-performance hardware by managing supplier performance through analysis of delivery status, scorecards, non-compliance issues and failure.
• Participated and contributed to supplier selection process, design verification, design validation, design reviews, and product qualification process.
• Performed supplier audits to ensure compliance to industry (AS9100) and company standards.

Palo Alto, CA, US

• Write technical design specifications for procurement of new RF hardware.
• Negotiate parameter values and required testing with suppliers and Payload Engineering group.
• Responsible for securing acceptance and approvals of deliverable products from suppliers.
• Support formal presentations to the Program Office and Customers, i.e. PDR, CDR, MRR, TRR.
• Review hardware performance data to ensure all contractual requirements are met.
• Prepare Non-Conformance Reports for non-conforming hardware

San José, California, US

• Performed the role of liaison and helpdesk lead for schools in the delivery of technology services.
• Lead the evaluation of software and hardware procurement for K-12 schools by collaborating with educators and multidisciplinary teams while also developing strategies with educators for technology deployment and.
• Managed onsite servers, networks, VoIP, and software deployment to hundreds of devices primarily using JAMF, GSuite, Apple for Education services.
• Lead software and hardware troubleshooting efforts onsite and remotely.

US

• QA Lead focused on developing testing strategies for multiple projects in media and educational content software.
• Worked closely with a multidisciplinary team of designers, software engineers, writers, and educators to coordinate and develop and execute system level tests across web applications, mobile applications, and web.
• Supported weekly design reviews my focus was to develop, improve and implement tests with emphasis in using agile methodology.
• Responsible for the review of bug descriptions, functional requirements and design documents, incorporating this information into test plans and test cases.

Lean Six Sigma Green Belt, Engineering

Mechanical Design