Frank Buttafarro Email & Phone Number

Dallas/Fort Worth Area

Dallas/Fort Worth Area

In my spare time, I am a writer and comedian in Dallas. I am currently performing improv with Watermelon and writing monthly sketch comedy shows with the Dallas Comedy House Sketch team Walker Sky.

Dallas/Fort Worth Area

• Oversee the successful handling of all database management. Identify and resolve potential technical issues in a time-efficient, professional manner. Serve as training expert to newly hired agents on the development of.
• Increased overall engagement with the KCS Program by 14% from the prior year.
• Streamlined customer views up to 3.4M for the 2017 fiscal year.
• Implemented an innovative new-hire program which reduced training time of recruits by 2 weeks.

Dallas/Fort Worth Area

Streamlined innovative improvement initiatives, such as the implementation of the Customer Knowledge Portal, to help accelerate customer knowledge. Maintained a superior client satisfaction score while consistently closing a majority of inbound customer support calls over a month-to-month basis.

Provide support for current clients on our ACTIVE net products

Dallas/Fort Worth Area

Writer of all movie reviews that get posted to Lonely Movie Review. I am in charge of: -Writing Reviews -Advertising - Site Maintenance - Site Design

Dallas/Fort Worth Area

• Managed the overall coordination of accounts for high-end clientele including AT&T, Heineken, and Jose Cuervo. Partnered interdepartmentally with senior management in the identification and establishment of Cultur8’s.
• Instrumental in the key wins for the organization for participation in the Heineken UEFA Champions League presentations, AT&T Futbol Fiesta/World Cup Presentations, and Jose Cuervo Cinge Sampling Events Presentation.
• Recipient of the Silver Pro Award in 2014 for the “Best Use of Shopper Marketing” for the UEFA Champions League Program.

Greater New York City Area

Assist Jose Cuervo Account team with every day jobs and roles. Also ensures that projects are completed on time and to the standards of the clients. Also ran the account smoothly and efficiently for 10 days while Account Supervisor was out of office.

Provided content for our client's Tip or Skip. Their website page saw a 25% increase during my time with the company and our content was the key driver for this increase.

Hofstra University

Maintains a pleasant environment, in which other members can successfully accomplish goals pertaining to projects Collaborates with the President on making key decisions; also serves as a tie breaking vote in decision making. Governs the largest budget on campus.Manages approximately 40 members Communicates ideas with administration and other authoritative.

Hofstra University

As President of Ticket Sales and Promotion, I manage the organizations revenue from past events as well as creatively promote and generate revenue for upcoming events. In addition, I also created the social media platforms for this organization to promote events.

Greater New York City Area

facilitated the production of digital products, such as banner ads or apps, and kept track of the finances.

Hofstra University

Represented Hofstra University in a national competition hosted by the American Advertising Federation. The case involved creating an advertising campaign for Nissan that targeted the African-American, Hispanic, and Asian-American markets.