Floor Manager
Licks Homeburgers And Ice Cream
- Managed and assisted staff to ensure quality service for customers at all time.- Trained new staff entering the environment in all positions, including tables, drive though, dressing, grill, cash and managing.- Supervised and trained new franchisees as they learned business operations.- Effectively managed the store inventory, in determining needed stock for the next week, ordering the supplies, and ensuring accurate shelving of the incoming delivery.- Reliably counted and documented revenue from each shift, and handled the transitions from registers to safe and vise versa. - Created and managed upcoming staff schedules while maintaining coverage of areas and ensuring a balanced staff each shift.- On-call as emergency problem solving