Leading high-execution platform and engineering teams as they deliver impact across our Microsoft Power Platform:

Avanade, a joint venture between Microsoft and Accenture, is a leading global professional company providing IT consulting and services. Avanade has the right perspective, tools and experience to lead your digital transformation.

As a Dynamics 365 Consultant specializing in financial services, I routinely interact with prospects and clients to understand key CRM requirements across Sales, Service, Marketing and Support. Responsible for identifying, developing and putting into practice digital transformations of the client's business processes into CRM related applications Work with delivery teams and stakeholders to translate business requirements. Identify, design and configure CRM solutions, guiding senior client teams, users and IT colleagues. Supporting in-solution design to address client business, interface and performance requirements and design for integration with external systems and business processes.

Led the product management and product support function for a growing line of business providing Microsoft Dynamics based CRM technology to financial institutionsDirected a team of product business analysts and product subject matter expertsProvided direct, hands on support to the sales and relationship management teams Developed and directed strategic program initiatives for community institutionsProduced and delivered to market five plus primary releases and multiple additional point releases of Dynamics 365 to financial institution clients

Led the sales engineering team for Firethorn, a Qualcomm company providing mobile applications.Administered and maintained the business unit's Salesforce.com deployment. Performed functional and technical product presentations to clients and prospectsDeveloped presentations and sales based collateral to support sales and relationship management teamsProduced sales and customer experience reporting for the executive management team

Responsible for the product management of multiple business intelligence and risk products aligned to Fiserv's large bank division Managed product release cycles, base feature development and alignment to market requirements Provided direct, hands on support to the sales and relationship management teamsDeveloped go to market strategies and solution business cases Earned industry certifications in product management as well as risk industry subject areas for BSA/AML and Fraud

Responsible for business development for the company's CRM and customer profitability solutions to financial institutions in the SoutheastDeveloped new prospect opportunities within the community bank and credit union market resulting in strategic sales to new clientsProvided subject matter expertise to product management on profitability and compliance related subject areas

Responsible for market development to financial institutions in the NortheastPerformed product presentations and aligned solution strategy on asset/liability management, liquidity risk and profitability analysis to bank risk teams and executive decision makersClosed new business and expanded sales pipelines in the assigned market to achieve revenue targets

Recruited to IPS-Sendero (later acquired by Fiserv) to support and collaborate on product development of funds transfer pricing, data warehouse and profitability measurement systemsProvided customer support, development support on key profitability systemsPromoted to VP Relationship Management, responsible for sales in the Midwest and international marketsContinually achieved assigned sales goals and custom satisfaction scores: four 100% Club Awards

Responsible for A/LM and profitability analysis and reporting to the Director of Finance for the Boston officeMaintained multiple systems for asset liability management, financial forecasting models, profitability models and funds transfer pricingPresented monthly and Quarterly A/LM and liquidity reports to ALCO