Frederick Smith Email & Phone Number

Participate in release management; build and maintain the test repository for ongoing tests; develop the test strategy for area based on application knowledge and understanding of how the customer uses the product; work with the Automation Test Team to decide which integration work flows can and will be automated; track the root cause of poor quality and trigger issue resolution, providing detailed information in an effort to reduce the time it takes development to fix defects; write Release… Show more Participate in release management; build and maintain the test repository for ongoing tests; develop the test strategy for area based on application knowledge and understanding of how the customer uses the product; work with the Automation Test Team to decide which integration work flows can and will be automated; track the root cause of poor quality and trigger issue resolution, providing detailed information in an effort to reduce the time it takes development to fix defects; write Release Notes to notify customers of issues addressed in product updates/upgrades. Show less

Atlanta

Assist with the development, delivery and management of technology-based business solutions. Work on coding, testing and implementing configuration changesAssist in the design of software applications to meet both functional and technical requirements; or provide project management supportPart of our global network of technology experts that provides programming and technology implementation services for clients across the entire range of industry sectors.

Provide technical support to customers, answering complex questions on function and usage of product via the telephone and/or Internet. Serve as primary support liaison between company and customer.Convey customer feedback to product development staff. Possess thorough knowledge of company’s products used by customers.

Savannah, Georgia Area