Fritz D. Email & Phone Number

Reichstett, Grand Est, France

o Manage customer requests for emergencies, trouble shooting and technical assistance during equipment warranty and life cycle of the equipment by securing HSS&E (Health, Safety, Security & Environmental);o Lead complete solution delivery from customer call until complete issue resolution with the help of technical experts from Product/Technical support;o Drive Technical issues escalation follow up calls with Global Product Supporto Ensure key role between customer and After Sales Manager for technical problem solving and advises;o Provide leadership and management of the Field Service, Spare Parts, and Rebuild departments;o Manage and assist all customers with their service, parts, and rebuild requirements for equipment within the region.

Craon, Pays De La Loire, France

o Manage and develop existing customer accounts;o Handle all interfaces between suppliers and internal/external stakeholders;o Define tasks, planning, and mission outcomes precisely and predictably;o Organize and lead FAT/SAT tests;o Coordinate machine reception and training sessions;o Manage project crises and plan an action plan;o Report to the general management on project monitoring, planning, budgets allocated compared to expenses incurred, and projected until project closure;o Analyze and explain technical and budgetary divergences;o Organize and lead project meetings (Kick-off Meeting, interim meetings, closure, etc.);o Organize and supervise project handover and support the closure of the snag list.

Canelli, Piedmont, Italy

o (S) H&SE - Required health, safety, and environmental standards are adhered to;o (Q) Quality - Deliverables meet defined specifications the first time. Project scope and specifications are clearly defined;o (C) Cost - Project deliverables, including on-site activities, are completed within the project's baseline cost;o (D) Delivery - Deliverables are completed within the project schedule;o Ensure that all required statutory and regulatory conditions are met, including the company's values, governance, and processes;o Ensure risk assessment and response plans are in place for critical projects;o Be responsible for risk management and mitigation;o Manage, support, and mentor the assigned team, promoting the development and use of relevant skills;o Eliminate obstacles, resolve conflicts, and support the team in managing scope changes without affecting core objectives and benefits;o Provide regular and timely reports to stakeholders.

Grenoble, Auvergne-Rhône-Alpes, France

o Develop, implement, and maintain a quality management system for the project;o Ensure that all project activities adhere to quality standards defined by regulations and internal company standards;o Ensure compliance with local and international regulatory requirements for pharmaceutical products;o Coordinate process and equipment validation activities in accordance with regulatory guidelines (IQ/OQ/PQ);o Manage quality-related documentation, including drafting and updating standard operating procedures (SOPs) and specifications;o Participate in internal audits to ensure processes adhere to quality standards;o Participate in external audits conducted by regulatory bodies and clients;o Identify, assess, and mitigate quality-related risks within the project scope;o Implement preventive measures to avoid quality deviations;o Train project staff on manufacturing procedures and good manufacturing practices (GMP);o Manage investigations into quality incidents, analyze root causes, and implement corrective actions (CAPAs);o Propose and implement continuous improvement initiatives to consistently enhance the quality of processes and products.

Turin, Piedmont, Italy

o Ensured that projects are managed and delivered to the correct specifications and required quality / industry standards;o Delivered design and build projects in liaison with internal and external design consultants;o Worked closely with the client counterpart and their agents at all stages of the project;o Ensured that communication with the client is established and maintained throughout the life of each project ;o Attended client meetings where required;o Monitored and reviewed project requirements/achievements;o Identifyed issues which may impact on project delivery and escalating these where necessary;o Ensured suitable Commissioning, Inspection and Test Plans are in place for all work carried out;o Successful led key projects up to 500 K€.

Project Management Professional (Pmp)®, Predictive And Agile Management, Pmp® Number: 3644410

This certification certifies that I have successfully completed the predictive and agile management training.

Master Degree, Engineering/Industrial Management

Activities and Societies: Industrial Operation ManagementIndustrial Operation Management

Master'S Degree, Mechanical Engineering

Industrial Maintenance & Production