Gabriel Sanchez Email and Phone Number
Gabriel Sanchez is a KYC | Customer Success | CX | Ombudsman | Former Nubank at Veriff. He possess expertise in photoshop, microsoft office, indesign, atendimento ao cliente, microsoft powerpoint. He is proficient in Inglês.
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Kyc | Customer Success | Cx | Ombudsman | Former NubankVeriffSão Paulo, Sp -
Cx - OuvidoriaAlice Feb 2024 - May 2024São Paulo, São Paulo, Brasil -
Senior Customer Excellence Analyst (Ic3)Nubank Mar 2022 - Feb 2023São Paulo, São Paulo, Brasil- Management, training and support for the Bills & Payments team with critical cases (Reclame Aqui, Bacen, Consumidor.gov, Procon)- Data analysis and daily report of sensible cases to stakeholders (amount, most critical, SLA) -
Customer Excellence Analyst (Ic2)Nubank Sep 2018 - Feb 2022São Paulo, São Paulo, Brasil- Provided customer support through chat, email, and phone (Squad Payments);- Support to the Ombudsman team with sensible cases about credit card, payments and fraud;- Provided training and support of new employees and third-party members (BPO);- Community engagement with the Nucommunity management team -
ProducerFilhos Da Rua May 2016 - Aug 2018Filhos da Rua are a hip-hop collective who organizes jams, battles and workshops around the city of São Paulo. Between 2016 - 2018 it was awarded by Programa VAI, a city hall program who finance cultural activities and collectives in the city.My role was:- Producer- Videomaker- Financial management
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BooksellerSaraiva Jul 2015 - Mar 2017 -
ProducerCia. Street Son May 2014 - May 2015São Paulo E Região, BrasilStreet Son are a breaking crew/dance company awarded between 2014-2015 by Programa VAI, a city hall programm that finance cultural activities in the city.My role was:- Promoted dance shows through th city by social media (Facebook, Instagram)- Writed about the process on a blog (wordpress)- Financial management http://ciastreetson.wordpress.com/https://www.facebook.com/streetsoncia
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SalesmanCada Qual Colaborativa Mar 2014 - Jun 2014São Paulo E Região, Brasil
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SalesmanChilli Beans Nov 2011 - Nov 2012São Paulo E Região, Brasil -
Customer Care AnalystTivit Nov 2008 - May 2010
Gabriel Sanchez Skills
Gabriel Sanchez Education Details
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Journalism
Frequently Asked Questions about Gabriel Sanchez
What company does Gabriel Sanchez work for?
Gabriel Sanchez works for Veriff
What is Gabriel Sanchez's role at the current company?
Gabriel Sanchez's current role is KYC | Customer Success | CX | Ombudsman | Former Nubank.
What schools did Gabriel Sanchez attend?
Gabriel Sanchez attended Universidade Anhembi Morumbi.
What are some of Gabriel Sanchez's interests?
Gabriel Sanchez has interest in Mídias Sociais, Redação, Vendas.
What skills is Gabriel Sanchez known for?
Gabriel Sanchez has skills like Photoshop, Microsoft Office, Indesign, Atendimento Ao Cliente, Microsoft Powerpoint.
Who are Gabriel Sanchez's colleagues?
Gabriel Sanchez's colleagues are Elia Tawil, Jeremy Burcher, Khuzaima Suleman, Katre Päeva, Henri Rästas, Nickolay Mamaievskyi, Oana Barbacaru.
Not the Gabriel Sanchez you were looking for?
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Gabriel Sanchez
Ms Dynamics 365 Technical Consultant At Infoavan | Mba In Data Science And AnalyticsRio De Janeiro, Rj -
Gabriel Sanchez
Content Lead At Start By Wgsn | Fashion Content | Content Marketing | Brand Strategy | Campaign Planning | CoolhuntingSão Paulo, Sp -
Gabriel Sanchez
Brazil -
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