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Accomplished Operations Analyst who excels at managing and improving upon existing sales and operations processes. Skilled at building and managing territories and leading routing rules within Salesforce. Dedicated to developing and improving the functional areas of data management, sales opportunities, forecasting, dashboards, and reports.
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Sales Operations AnalystCrayon Apr 2020 - PresentOslo, NoPart of Operations to support the US Sales team by advising customers and partners. Answer questions around pricing, agreements ,billing and software licensing. Assist with quoting, pricing and processing of sales orders for Microsoft Agreements while working with suppliers, vendors and partners
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Sales OperationsRmg Networks May 2019 - Apr 2020Addison, Texas, UsWorked directly with the Chief Revenue Officer (CRO) and Chief Financial Officer( CFO) with forecasting, pipeline reporting and analysis. Assist with account and data management, commissions and accelerators over quota. Focal point for Salesforce questions and issues while providing support on lead routing and territory management. -
Sales Operations AnalystBenefitmall Aug 2018 - May 2019Dallas, Tx, UsHelp drive Sales growth by maintaining and developing Sales Reporting, Scorecards and Sales Territories. Assist with management of the pipeline and channel partner reporting. Act as subject matter expert for Salesforce and provide tactical support on lead routing, territory management and submitted cases within Salesforce. -
Operations AnalystInfor 2005 - May 2018New York, Ny, UsSupported the Senior Vice President, four Regional Vice Presidents, and 32 Account Managers. Utilized CRM, Salesforce, and Cognos to create and analyze forecasting reports, ad hoc reports, and account listings. Fielded questions and disputes from reps and management while assisting with pricing, processes, and interpretations of the Rules of Engagement. Trained individuals on the INFOR CRM system and Salesforce to provide support to reps and RVPs to gather and update data. Also worked with many departments such as Finance, Legal, Marketing , Services, Renewals and Deal Desk. -
Inside Account ManagerInfor 2006 - 2007New York, Ny, UsMaximized profitability by upselling to customers via phone, webcasts, and email campaigns, in addition to assisting with managing assigned customer accounts. Satisfied customer inquiries and business needs through collaboration with Sales Executives, RVPs, legal, finance, marketing, and order fulfillment.
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Executive Sales AdministratorInfor 2005 - 2006New York, Ny, UsOffered support to the VPs and Sales Executives throughout North America. Generated sales pipelines and forecasted review reports as directed by the RVP. Addressed field requests for sales and product documentation and information. Identified the appropriate Sales Executive for the corresponding accounts while working alongside marketing, finance, and other departments within the organization.
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Resource CoordinatorIbm 2002 - 2005Armonk, New York, Ny, UsCoordinate End User Services calls for Services Support Reps (SSR’s) which includes the states of Missouri, Indiana, Ohio and parts of Kentucky by evaluating and checking availability, level of experience and proximity for each call. -
Program ManagerSun Microsystems 2000 - 2001Palo Alto, Ca, UsProvided worldwide sales operations support to sales reps, sales directors, Vice President of Sales, and Finance.Tracked bookings and revenue performance, commissions earned and paid for on targeted individual goals for over 50 reps against the targeted US goal via spreadsheets, goalsheets and other sales and financial applications that helped drive desired results. -
Commission AccountantSun Microsystems 1998 - 2000Palo Alto, Ca, UsProvided accounting and administrative support for 83 Sales Representatives as well as Sales Support Specialists for the entire Southern Region that ensured the commission payments and bonuses were accurate, timely and were received on a monthly basis.Reduced overpayments to sales reps by resolving problems of account issues using various reporting tools such as Business First!, Oracle,Business Objects.
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Contracts AdministratorSun Microsystems 1996 - 1998Palo Alto, Ca, UsProvided contract and administrative support for external customers and Sun Services Sales Representatives.Lead 15 person team for large Global Accounts Contracts by delegating projects, researching and resolving questions and problems and mentored new employees that resulted in them being able to quote /book contracts correctly with little assistance.Generated new and renewal maintanance quotes as well as booking these contracts into the Business First system which was completed within the audit guideline timeframe of 24-48 hrs.
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Customer Support RepresentativeIbm 1988 - 1995Armonk, New York, Ny, UsProvided administrative support, processed monthly billing time for Consulting Services, Systems Engineers and provided receptionist assistance from 1988 to 1989.
Gail Parrish Skills
Gail Parrish Education Details
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Gies College Of Business - University Of Illinois Urbana-ChampaignBusiness Administration & Marketing
Frequently Asked Questions about Gail Parrish
What company does Gail Parrish work for?
Gail Parrish works for Crayon
What is Gail Parrish's role at the current company?
Gail Parrish's current role is Sales Operations Analyst at Crayon.
What is Gail Parrish's email address?
Gail Parrish's email address is ga****@****bal.com
What is Gail Parrish's direct phone number?
Gail Parrish's direct phone number is +177356*****
What schools did Gail Parrish attend?
Gail Parrish attended Gies College Of Business - University Of Illinois Urbana-Champaign.
What skills is Gail Parrish known for?
Gail Parrish has skills like Crm, Salesforce.com, Sales Operations, Saas, Management, Professional Services, Cross Functional Team Leadership, Enterprise Software, Sales Process, Sales Management, Sales, Business Process.
Who are Gail Parrish's colleagues?
Gail Parrish's colleagues are Julio H. Nava, Sorin Sferle, Malcolm Robertson, Allen Dix, Andria Piper, Vaibhav Kavtikwar, Andreas Rafen.
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