As the business development officer for the Community Advantage loan program, I am responsible for creating a referral network with Small Business Development Centers, SCORE and commercial lenders to assist small businesses that do not qualify for conventional financing. BrightBridge Capital is currently the sole Tennessee-based provider of the Community Advantage program which offers loans up to $350,000. The Small Business Administration created Community Advantage to increase access to credit for small businesses in underserved markets. BrightBridge Capital maintains a portfolio of commercial loan programs that aim to meet the unmet needs of startup and existing businesses, as well as nonprofits, within the service areas of North Alabama, Georgia and Tennessee.

Sales representative for a vertically-integrated manufacturer of area rugs and home accessories.• Responsible for increasing sales within a 140-plus account base covering Tennessee and northern Mississippi.• Emphasis on maintaining and increasing revenue from designated priority accounts.• Conducted product knowledge seminars.• Daily entry of account activity within salesforce.com.• Account performance vs. Previous FY performance: *Increased all accounts sales by 33% *Increased priority accounts sales by 123% *Increased product category cross sell by 72%

Clarity, a Division of PlantronicsServed as account manager for specialty telephony products manufacturer responsible for revenue growth within an assigned portfolio of high-profile distributors including Radio Shack, Meijer, California Telephone Access Program and Florida Telecommunications Relay, Inc. • Responsibilities included daily interaction with accounts, monitoring and reporting sales trends, providing marketing support to distributors and their dealers, and exhibiting at trade shows.• Created and presented product training to direct accounts and end users including advocacy organizations, rehabilitation hospitals and college courses.• Lead account manager for special needs distributors generating >56% total company net sales.• Multi-year record of exceeding sales goals producing average net revenue of $6M.• Earned Plantronics World Class Club Award for surpassing net revenue objectives.

Served as account executive for national patient finance company responsible for acquiring and servicing health care providers.• Established new business accounts through networking at professional trade show meetings, exploratory prospecting, follow-up and the provision of detailed service and pricing information.• Lead account manager for dental portfolio which generated $6M sales.• Exceeded new account enrollment goal by 37%.• Achieved top close ratio for new accounts. • Designated lead for initiative to expand sales by training affiliated divisions within Citibank.

Position required knowledge of various PC-based applications and hardware in order to sell and conduct demonstrations of speech recognition software to medical practices.• Generated customer leads through marketing, cold calling and networking.• Prepared proposals, contracts, and collateral training materials for end users.• Instructed physicians on install, proper use and customization features.• Conducted multi-user and train-the-trainer workshops.• Developed and taught the lab component of an accredited speech recognition course at Chattanooga State Community College, Allied Health Division.

Served as interim executive director of non-profit adult literacy program responsible for operational budget, fund raising, public relations, staff management, and recruitment of adult students and volunteer tutors.• Retained primary funding from United Way and the Tennessee Department of Adult Basic Education by adhering to respective operational requirements.• Grew dollar contributions from individuals by 21%.• Increased student enrollment by 22%.