Gary Brown Email & Phone Number

Melbourne, Vic, Au

Melbourne, Vic, Au

Woodend, Victoria, Australia

As the head of application engineering and technical sales support, I pride myself in my ability to manage customer relations. I always focus on clear communication, capturing every detail a customer cares about and producing only the highest quality product.I continually develop my technical expertise in the heavy frieght industry and work on producing the most effective specifications to ensure freight efficiency for our numerous clients.Day to day I am currently managing a team to achieve the following:Direct communication with clients to build the ideal product specification for optimisation of their freight task. Provide impartial advice and guidance on best-suited vehicle combinations and feature choice, both to ensure efficiency and maximise the resale value of the product.Attend site visits with existing and new clients to present the features of Barker Trailers' product rangeAs product and industry experts, give technical support to the sales team, translating customer requirements into design briefs and specifications. Provide technical drawings to customers to sign off.Quote for and manage implementation of order adjustments both from the client and from internal stakeholders.Customer relationship management through the use of Hubspot CRMConduct in-person handover of the finished product to customers, collecting their feedback and product improvement opportunitiesProduct development including new combinations to improve efficiency through the use of the Performance Based Standards Scheme

Woodend, Victoria, Australia

Woodend, Victoria, Australia

Melbourne, Victoria, Australia

I ran my own development business part time whilst working and travelling in Australia.I provided app development and process optimisation through integrations of the Power Platform as well as administration of Sharepoint implementations. Provided ongoing support for existing products as well as technical support and advise on system design.I am really proud of the customer focus I supplied as well as an ability to deliver innovative and forward thinking solutions to capturing manufacturing data and metrics in a live system, fully digitally

Melbourne, Victoria, Australia

Short term contract role as a CSS servicing contact tracing and inbound queries regarding the response to Covid-19

Melbourne, Victoria, Australia

Melbourne, Australia

I led the design & implementation of a digital transformation of winery operations systems through the use of Microsoft PowerApps, Planner and Power Automate. I have designed a bespoke set of apps which captures all of the daily planning tasks for vintage grape juice processing, providing comprehensive, live visibility of winery operations to all of the key players in the business. System and function requirements were identified through working directly with the winemaking and operations teams and delivering the final product in review gate phases. At time of launch, one on one training was provided to all cellar staff and any launch issues were effectively removed over the initial 3 week pilot. I am happy to say the customer was delighted with the final product and will continue to use the system in upcoming vintages.

Essex

I took lead in cost reduction activities for ongoing product development, working with multiple suppliers. This involves maintaining strong working relationships in global teams, both internally and with tier 1 suppliers to plan, verify and deliver new designs concepts at best value to the company.

Laindon, Essex, United Kingdom

Dunton Wayletts, Essex, United Kingdom

Focused on delivering emissions and performance compliant calibrations for the 1.5L Diesel engine and verified through dynamometer testing.Major Projects include development of WLTP cycle testing on dyno and assessment of soot loading on DPF parts through transient engine operation.

Belfast, United Kingdom

Final year student specialising in manufacturing and automation. Particular focus on robotics and the advancement of smart, collaborative industrial hardware

Whilst working and travelling on a J1 visa I spent my summer on the north shore of Long Island working as a server. Upon finishing 12 weeks of work I spent a month travelling around Florida and California to explore the local culture.

Luton, United Kingdom

In this role I worked primarily with the Process and application team on the automatic application of primer, paint and sealant to the Vivaro van. I developed skills in quality assessment, failure modes effects analysis and the design of new processes to improve quality. I additionally learned to manipulate Kuka robots through a pendant controller and learned the GM Red X method of problem solving. My main responsibilities/ projects in this role were:- Built In Quality assessment.-Automatic spray robot cap inspection process. -PFMEA (Process Failure Modes Effects Analysis) for paint shop processes.-Mapping of Kuka spray robots-Colour and sealant program introduction for new model