Responsible for the strategy and full range of Human Resource and Labor Relations delivery to the Firestone Polymers Business.

Company-wide responsibility for:* Positive employee relations design, strategy and execution;* Development of effective leadership at all levels and in all business segments;* Establishment and delivery of corporate strategy in response to union organizing;* Mitigation of organizational risk including management of all employment compliance programs; * Facilitation of complex and sensitive investigations; and,* Building organizational capability in the investigation and handling of policy and ethics violations.

Directed 11 professionals in the delivery of the full range of HR services for 1,500+ staff in the Shell and Motiva Enterprises North American Supply, Distribution and Pipeline businesses. * Designed and operationalized the North America Regional Support Model integrating U.S. and Canadian Human Resource services, leveraging best practices on both sides of the border, and increasing delivery volume through resulting efficiencies. * Pioneered an individual performance initiative with measured job performance improvement in 76% of targeted cases establishing the process used throughout Shell’s U.S. Downstream businesses today. * Managed divestments of three (3) distribution plants and two (2) pipeline systems ensuring seamless transition of ownership while maintaining employee safety and operational focus through effective change planning and execution. * Delivered commercially superior labor contracts without operational disruption in nine (9) U.S. and four (4) Canadian businesses.* Led 2013 People Development Week planning for the U.S. receiving the Executive HR VP Award for Best Country Implementation.* Established and embedded the U.S. Pipeline Career Framework enhancing developmental planning and talent deployment.* Sponsored the Logistics and Supply Chain Talent Forum including coordination of 15 talent planning sessions.* Recieved Special Recognition Awards for: 1) Prolonged collective bargaining while maintaining effective interface with the IUOE, 2) Delivery of oversight and change management for the divestment of three (3) Motiva Plants that were delayed nearly three years, and, 3) Management of numerous workplace security issues.

Effectively led and integrated talent planning for North and South America through a network of more than 80 Talent and Skill Pool Managers in Refining, Chemicals Manufacturing, Research, Supply, Product Distribution, Pipeline, Gas & Power, Oil Sands Production and Health & Safety. * Fully managed 11 batch job posting cycles improving placement success rate from 22% to 80% and data integrity from 68% to 94% while positioning the Americas Region with Shell's strongest world-wide results. * Designed and successfully delivered the Tech II Program, leveraging senior leader employment teams at Manufacturing sites to recruit and employ talent to meet specific US Manufacturing targets, including more than 70 hires involving diverse talent.* Set the global standard for the M-100 Graduate Program with the Americas Region placing more than 40% of Shell's graduates world-wide.* Recieved VP Awards for: 1) Establishing and managing a Second Level Leader Plan for resourcing critical leadership positions, and, 2) Exceptional talent placement at the Yabaccoa Puerto Rico Plant. * Recieved Special Recognition Awards for: 1) Effectively resourcing more than 20 critical Oil Sands positions in two months at EVP request, 2) Outstanding leadership in the Geismar, Louisiana Chemical Plant recovery following Hurricane Gustav, 3) Leading the planning and transition to Shell's new Projects and Technolgy organization, and, 4) Delivery of six (6) Capability Planning Conferences.

Successfully directed and integrated the Industrial Relations activites associated with Shell's 64 bargaining units and union contracts, representing more than 5,000 employees.* Provided effective leadership to the 11 refineries and chemical plants involved in the Refinery of the Future (ROF) bargaining. * Developed a suite of 7 Industrial and Labor Relations training programs, including a program in "Interest-Based Bargaining," that have been used to educate and develop more than 1,000 executives, managers, supervisors, HR practitioners and union leaders, and continue to be used throughout Shell's U.S. businesses today.* Chaired and led the Shell-Motiva / USW Training and Auditing Committee.* Received Special Recognition Awards for: 1) Successful delivery of the Company agendas during each of National Oil, Medical and Refinery of the Future bargaining with the United Steel Workers of America, 2) Successful overall coordination of the Bakersfield Refinery divestment, 3) Critical on-the-ground support and intervention following the state-imposed postponement of the Bakersfield, California Refinery divestment, thus, enabling the Company to continue operations for 6 additional months, and, 4) Effective leadership of three (3) Emergency Response Teams to Louisiana and Port Arthur, Texas providing critical operational support under the most challenging of circumstances in the aftermath of Hurricanes Katrina and Rita.

Directed a team of 27 HR professionals in the delivery of HR consultation and services to the 900+ Shell Oil Products US and Motiva Enterprises Retail Sales and Marketing staff and the 7,000+ Salary Operations Retail Outlet (SORO) staff. Received Shell's Human Resource Excellence Award for leadership in the Retail Sales and Marketing reorganization and conversion of the Salary Operated Retail Outlet Network to Independent Multi-Site Operations, facilitating the off boarding of 7,000+ employees within a one year period and six months ahead of schedule.

Developed Industrial Relations strategy and drove a robust Industrial Relations agenda integrating activities of the 32 bargaining units and 500+ union represented staff brought together with merger of Shell, Texaco and Saudi Aramco, while maintaining union free workplaces for 600+ additional staff. * Received Super Awards for: 1) Exceptional Human Resource and Industrial Relations leadership in the divestment of the West Texas Crude Pipelines and Gathering Systems divestment, including successful union effects bargaining and 130 staff reductions, 2) Successful outcomes to the Oklahoma Gathering Systems restructuring and labor negotiations, and, 3) Outstanding Industrial Relations leadership to the newly formed Motiva Enterprises LLC joint venture during the initial bargaining campaign.

Managed the Human Resource, Training and Community Relations functions for the two (2) chemical resins manufacturing plants at Lakeland, Florida and Argo, Illinois.* Established new Affirmative Action Plans for the newly acquired Lakeland facility.* Established and chaired the Lakeland Diversity Council.* Successfully delivered on the divestment of the Lakeland and Argo Plants with seamless handover and transition to the new owners.* Received a Special Recognition Award for three consecutive years of outstanding Community Relations leadership and record results in the United Way and March of Dimes campaigns, resulting in Shell being publicly recognized for exceptional community partnering and receiving frequent visits from local community leaders and other area employers seeking best practices in employee engagement and winning the commitment of a workforce.

Provided knowledgeable and skillful Human Resource consultation and support to the three business segments in Products Distribution North Central Area, including the trucking and delivery operations, the product pipeline operations and maintenance, and the chemical resins manufacturing.* Proactively managed Industrial Relations for four (4) labor / management contracts and bargaining units, including OCAW and the Teamsters.* Successfully broke wage pattern bargaining with OCAW at the East Chicago Plant.* Successfully negotiated and implemented incentive pay and gainsharing plans in lieu of wage increases on the North Products Pipeline.* Received the Executive Vice President Award for dedicated service in design and delivery of Pathways, Shell's first internal job posting system.

Provided exceptional Human Resource support to the management and 600+ staff in the Eastern Transportation Region (East of the Rockies) Distribution and Pipeline operations.* Effectively managed a dynamic labor relations agenda comprising 16 labor / management contracts, including four (4) OCAW and two (2) Teamsters.* Set new standards by negotiating incentive compensation and gainsharing plans in lieu of wage increases for 11 of 16 unions, including the Teamsters at St. Louis with a three-year wage freeze.* Successfully broke wage pattern bargaining with OCAW at the Detroit Plant.* Accomplished a smooth and flawless consolidation and closure of the Eastern Transportation Region and Central Dispatch Operations, while facilitating the retention and placement of more than 70 key staff.* Received a Special Recognition Award for delivery of effective change management in facilitating the consolidation of the Mid-Continent Pipeline Operations into the Eastern Transportation Region.

Delivered exceptional Human Resource consultation and support to the 250 managers and staff in the Mid-Continent Pipeline Operations.* Effectively led the Industrial Relations agenda involving four (4) labor / management contracts and bargaining units, including OCAW.* Received a Special Recognition Award for achieving "break-through" concessions while simultaneously negotiating with three labor organizations at the Wood River Refinery in St. Louis, paving the way for the Company to make needed structural changes in their maintenance support.

Provided exceptional Human Resource consultation and support to the VP's, GM's and more than 500 staff in the Marketing Sales and Business Services, Jobber Sales, Commercial Sales and Lubricants Departments.* Strengthened front line leader commitment and accountability for performance management and development of their staff through the successful design and delivery of three-day performance management training seminars for Sales, Area and Territory Managers throughout the Retail Sales and Marketing network.* Received a Special Recognition Award for significant contributions which led to the closure of three Marketing Administrative Centers (Chicago, Atlanta and Anaheim), employing nearly 300 employees, six months ahead of schedule and with only six involuntary terminations.

Provided exceptional Human Resource support to 600+ employees in eight (8) departments including Purchasing and Administrative Services, Finance, Legal, Public Affairs, Auditing, Government Relations, and Information and Computing Services. * Successfully promoted learning and development by establishing and effectively managing the Staff Training Resource Center, making quality training programs available to staff.* Created and delivered Company-wide training programs needed in critical areas including Sexual Harassment Avoidance, Substance Abuse Management and Effective Performance Evaluations. * Prepared six (6) Affrimative Action programs including a SWEPI program which successfully met the rigid requirements of a full EEOC Compliance Review.* Successfully managed the new Special Recognition Award Program covering more than 2,000 employees.* Effectively coordinated drug and contraband searches and screening throughout the offshore and onshore operations.* Successfully managed salary programs covering 700+ employees including participation in annual salary surveys and membership in the New Orleans Compensation Association. * Provided dedicated service to the Employment Office in meeting critical staffing needs in the offshore and onshore operations throughout the Gulf of Mexico, Louisiana, Texas and Mississippi. * Delivered quality Human Resource support to the Offshore and Onshore Drilling and Production Operations.* Received a Special Recognition Award for the development of a computer-based employee discipline tracking program covering a 20-year history and including more than 1,000 records, enabling enhanced management and HR decision-making and significantly improving consistency in employee corrective action.

Promoted the Institute for Human Resource Management through research under a Federal Government grant:* Interviewed 100+ private sector HR Directors to understand and analyze differences in employee development and training practices across various industries.* Met with University faculty to educate and inform on the Institute's mission and contributions.

Designed and established the Utah State Prison's extensive Support Staff Program for more than 500 staff including:* The development and implementation of personnel policy yielding improved staff coordination,* The development and delivery of a comprehensive orientation and onboarding program resulting in immediate productivity increases and significant reduction in required on-the-job training, and,* Administration of pre-employment exams and physical stamina testing for Prison Officer candidates.