Gerardo Munoz Email and Phone Number

As an Asset Protection Investigator at Sam’s Club, I am responsible for safeguarding the company’s assets and minimizing shrinkage, currently valued at $1.5 million. My core responsibilities include:Shrink Reduction: Developing and executing strategic plans to reduce shrinkage and prevent loss, while continuously monitoring and analyzing inventory discrepancies.Report Writing: Creating detailed weekly reports to track shrink trends, incidents, and overall performance against loss prevention goals.Collaboration with Law Enforcement: Partnering with local law enforcement agencies to investigate theft and fraud, ensuring proper documentation, and supporting legal actions when necessary.Team Development: Leading the creation and growth of the Asset Protection team, helping build a proactive culture focused on protecting assets, reducing theft, and fostering safety.I am committed to improving operational efficiency, driving results, and protecting the company's bottom line by implementing best practices in asset protection and loss prevention.

• Participated in a California Commission on Police Officer Standards and Training-certified curriculum, covering 42 comprehensive learning domains.• Completed rigorous physical fitness training, focusing on High-Intensity Interval Training (H.I.I.T.) to enhance endurance, strength, and overall fitness for law enforcement demands. • Acquired experience in critical technical skills, including firearms operation and defensive tactics, essential for effective law enforcement.• Developed strong communication skills through training exercises and practical scenarios, enhancing the ability to effectively interact with diverse communities and manage conflict resolution.

• Lead a team of 3-7 team members throughout a shift.• Paid close attention to detail to insure order accuracy.• Created daily preparation sheets to have enough product for customers.• Created a fun and enthusiastic ordering experience while taking people's orders.

Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 6,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. Over 7,000 organizations, including 20th Century Fox, JetBlue, Nordstrom, Slack, Teach for America and Twilio, trust Okta to help protect the identities of their workforces and customers.As a Project Coordinator for the Engineering TPM team I focus on Okta's product suite. I have the following responsibilities in my role:∙ Project data transformation and quality, upload, and maintenance between tools.∙ Supporting new tooling initiatives for the Engineering and Product Management organizations.∙ Data entry, clean up and validation in Google Sheet/Spreadsheet.∙ Downloading and uploading to a tool, validating successful data transfers.∙ Scheduling meetings, taking and distributing notes for new tooling setup projects.∙ Following up on project action items with owners to ensure progress, completion.∙ Created a first draft high-level plan and schedule with Gannt chart for projects.∙ Provide visibility of assigned work to team and manager on a regular basis.∙ Strategically scheduled discussions and decisions in support of the project timeline.∙ Involved necessary stakeholders, prepared, presented and sent project updates with guidance.∙ Used common Project Management tools such as Jira, Smartsheet, and GSuite for Gantt charts and status reports in the execution of projects.∙Analyzed and interpreted data, information, and situations, and applied that knowledge to statistical tables, charts, and reports in support of project execution and communication.

Year Up is an intensive, competitive technical training and career development program with over 250 corporate partners, graduating thousands of students annually across the nation. The program includes college-level courses, professional training and a six-month contract.

• Worked as a team with every position throughout the warehouse in order to ship out 10,000* orders daily.• Lead a team of 3-7 team members during each shift, promoting communication and teamwork. • Paid close attention to addresses, names and contact information in order to ensure every detail is correct.• Helped roll out projects throughout the warehouse.• Monitored merchandise leaving VICI warehouse and ensure all related documents, such as shipping documents, invoices, and purchase orders, were in order.• Individually shipped out an average of 500-1000 customer orders to meet daily team goals.

• Worked in a fast paced environment while still maintaining safety protocols.• Lead a team of 3-7 team members during each shift, promoting communication and teamwork. • Worked as a team in order to achieve our daily goals.• Trained new crew throughout the restaurant.

. Ensured customers were satisfied with their order by connecting with them, helping them and preparingMcDonald's famous food.• Worked as a team in order to reach our daily, monthly and quarterly sales goal.• Mentioned in many customer reviews expressing their customer service through me.• Lead a team of 3-7 team members during each shift, promoting communication and teamwork.

• Guaranteed customer satisfaction through selling and taking family photos with Santa.• Contributed to meeting our sales goal every week.