Geraldo Gabriel Email & Phone Number

Jakarta, Id

Jakarta, Indonesia

Indonesia

Jakarta, Indonesia

Having dual mandates as project manager and product manager, my responsibilities includes:1. Responsible for managing 2 international branch operations in China and the Philippines. Which includes; consultation, supply chain, and customer relation management.2. Work closely with the development and business team to design and implement new product features. Which includes : Market research, Develop product roadmap, Backlog management, gathering feedback related to the released feature and align it to the future releases. 3. Created, managed, and ran digital advertising campaigns for acquisition and retention purposes including ad creative (images & videos), websites and landing pages.4. Managed core Agile ceremonies within team: Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective.5. Gathered, cleaned, analysed and presented data from Woopra using SQL, spreadsheet and Google Analytics to assist product owner with data-driven decision making.6. Supported 2 stakeholders and 2000+ customers to maintain highest quality products and services according to Product-Market Fit Framework.7. Ensured that 100% of inter-team risks, impediments, and blockers were identified, communicated, and resolved.

Jakarta, Indonesia

As a system admin, my main responsibilities are ensuring high availability and minimal discruption of our trading systems, hardware maintenance, software patching and assist with onboarding of new users/staffs.

Jakarta

1.Acquired and managed clients to trade in the Futures market.2.Managed clients’ funds and portfolios.3.Provided education and consultation to potential and existing clients through seminars and webinars.4.Fundamental research and technical analysis of futures market, stocks, and crypto (data-driven analysis)

Sydney, Australia

Working on a full time basis, this position involves customer service, running & managing a department, stock replenishment, dispatch and receiving of goods.Responsibilities:• Customer Service: Provides an excellent customer assistance regarding products and store.• Stock Control: Reporting available product stock to ordering system and perform gap scans. Implementing First inFirst out (FIFO) method on every product.• Rostering: Making sure team members are rostered accordingly to meet workloads.• Merchandising: Displaying and merchandise products to drive sales.• Supervise and Mentoring: supervise and mentor current & new team members to help career progression andseamless working experience.• Dispatch & Receiving: Dispatch and receive deliveries in a safe and timely manner.

Sydney, New South Wales, Australia

1.Resolved computer-related desktop and network communication tickets allowing customers and systems .2.Provided support for enterprises from small to large scale.3.Successfully designed and deployed new internetworking projects across the region.4.Reduced downtime for enterprises and subscribers across the country by scheduling and performing timely maintenance of hardware and software.