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Glen Duggan Email & Phone Number

Directorship | CX I Workforce Optimisation I BPO | BPM | Strategic Consulting | Commercial Operation | Investing at Bupa
Location: Burleigh Waters, Queensland, Australia 12 work roles 2 schools
1 work email found @yahoo.com.au LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email g****@yahoo.com.au
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Directorship | CX I Workforce Optimisation I BPO | BPM | Strategic Consulting | Commercial Operation | Investing
Location
Burleigh Waters, Queensland, Australia
Company size

Who is Glen Duggan? Overview

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Quick answer

Glen Duggan is listed as Directorship | CX I Workforce Optimisation I BPO | BPM | Strategic Consulting | Commercial Operation | Investing at Bupa, a company with 10 employees, based in Burleigh Waters, Queensland, Australia. AeroLeads shows a work email signal at yahoo.com.au and a matched LinkedIn profile for Glen Duggan.

Glen Duggan previously worked as Head of Workforce Optimisation at Bupa and Director at Duggan Family Trust. Glen Duggan holds Bbus, Marketing Major from Monash University.

Company email context

Email format at Bupa

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{first}_{last}@yahoo.com.au
86% confidence

AeroLeads found 1 current-domain work email signal for Glen Duggan. Compare company email patterns before reaching out.

Profile bio

About Glen Duggan

Glen is a thought leader and proven business developer who has grown, changed and improved numerous companies (large and small) across multiple industry verticals, including banking, travel, telecommunications and TV.With a strong pedigree in business turnarounds, Glen holds Directorships and Advisory roles across industries. His focus on delivering tangible benefits to each allows him to drive each business towards its ultimate objectives and goals.More recently, Glen has a proven his ability to grow his own business whilst also consulting as a senior operations mentor to those who hold him in high regard.A strong and effective communicator, Glen has an innate ability set strategy, articulate vision and execute via engagement at all levels of the organisation. Specialities: - Manufacturing business development- CX, Optimisation, Customer Strategy and Automation- Investment & Commercialisation - Outsourcing, Offshoring and Business Process Management- Executive Management, Mentoring and Training

Listed skills include Management, Stakeholder Management, Leadership, Business Process Improvement, and 35 others.

Current workplace

Glen Duggan's current company

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Bupa
Bupa
Directorship | CX I Workforce Optimisation I BPO | BPM | Strategic Consulting | Commercial Operation | Investing
Bupa House | 15-19 Bloomsbury Way, London WC1A 2BA
Website
Employees
10
AeroLeads page
12 roles

Glen Duggan work experience

A career timeline built from the work history available for this profile.

Head Of Workforce Optimisation

Current

UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Türkiye, Brazil, Mexico, The US, Middle East, Ireland, Saudi Arabia And India., GB

Leading the WFO function to develop the workforce optimisation strategy and programs that drive improvements across Bupa Health Insurance. Responsible for optimising resources and implementing workforce management multi-channel practices to drive a targeted customer experience, increased staff engagement, and improved performance.

Nov 2024 - Present

Director

Current
Duggan Family Trust

Duggan Family Trust is an investment vehicle that has interests in multiple brands across clothing, consulting, and service delivery.

Apr 2017 - Present

Head Of Strategy & Optimisation

Sydney, NSW, AU

Optimisation, efficiency and effectiveness strategies for business

Apr 2019 - Dec 2024

Head Of Consumer Care Operations

London, GB

Responsibility for Sales, Service, and Back Office functions across the consumer business in Australia and in partner contact centres (2000 FTE)

Oct 2015 - Apr 2017

General Manager Retail Operations & It

Broadbeach, QLD, AU

Leading the Sales, Service, Back-office and IT functions for Australia's fastest growing Travel Business.

Jan 2013 - Oct 2015

Managing Director

Volosport

Sports management and athlete representation for endurance athletes with specialisation in Triathlon, Swimming and Cycling.

May 2011 - Feb 2014

Principal Consultant

Sydney, NSW, AU

Executive Recruitment Consulting for Enterprise Customer Contact roles.

Nov 2011 - Nov 2012

Head Of Collections Contact Centre

Sydney, NSW, AU

Managing a large team of 300 collectors actioning both early and late stage delinquency for CBA's retail products.

Sep 2010 - Oct 2011

Head Of Operations Performance

Sydney, NSW, AU

Workforce optimisation, dialler management and MI/BI for Collections within Retail Banking Operations

Jul 2009 - Sep 2010

Customer Services & Business Development Manager

Sydney, NSW, AU

Starting as Planning and Operations Manager, my time at AUSTAR featured three roles spanning WFM, Business Process Management, Knowledge Management and Offshoring/Outsourcing.

Aug 2004 - Jun 2009

Business Process Manager

Amp

Sydney, New South Wales, AU

Business Process Manager responsible for delivering effective and efficient business processes for Contact Centres. Responsible for improvement program of work and cost base reduction.

Apr 2002 - Aug 2004

Technology Solutions Manager

London, GB

Dec 2000 - Mar 2002
Team & coworkers

Colleagues at Bupa

Other employees you can reach at bupa.com.au. View company contacts for 10 employees →

2 education records

Glen Duggan education

Bbus, Marketing Major

Monash University

Bachelor Of Business Administration - Bba, Marketing/Marketing Management, General

Monash University
FAQ

Frequently asked questions about Glen Duggan

Quick answers generated from the profile data available on this page.

What company does Glen Duggan work for?

Glen Duggan works for Bupa.

What is Glen Duggan's role at Bupa?

Glen Duggan is listed as Directorship | CX I Workforce Optimisation I BPO | BPM | Strategic Consulting | Commercial Operation | Investing at Bupa.

What is Glen Duggan's email address?

AeroLeads has found 1 work email signal at @yahoo.com.au for Glen Duggan at Bupa.

Where is Glen Duggan based?

Glen Duggan is based in Burleigh Waters, Queensland, Australia while working with Bupa.

What companies has Glen Duggan worked for?

Glen Duggan has worked for Bupa, Duggan Family Trust, Athena Consulting, Vodafone Australia, and Ignite Travel Group.

Who are Glen Duggan's colleagues at Bupa?

Glen Duggan's colleagues at Bupa include Traci Matthew, Anuj Batra, Andrew Lindsey, Chanel Nesci, and Karen Wynn.

How can I contact Glen Duggan?

You can use AeroLeads to view verified contact signals for Glen Duggan at Bupa, including work email, phone, and LinkedIn data when available.

What schools did Glen Duggan attend?

Glen Duggan holds Bbus, Marketing Major from Monash University.

What skills is Glen Duggan known for?

Glen Duggan is listed with skills including Management, Stakeholder Management, Leadership, Business Process Improvement, Change Management, Contact Centers, Start Ups, and Crm.

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