Godlove Shu, Mba Email & Phone Number

London, On, Ca

Toronto, Ontario, Canada

• Responsible for appropriate user access through profiles, permission sets, and sharing rules.• Championed user adoption through a robust onboarding and training program for new users, empowering users with the knowledge and tools to leverage Salesforce effectively.• Improved turn-around time and stakeholder relationship by reducing resolution time for the SFDC team by 20% on the Non-Profit Service Pack (NPSP).• Conducted comprehensive testing of system enhancements within the UAT environment, guaranteeing zero bugs and achieving a 99% bug-free deployment rate.• Support Philanthropy, Finance, Marketing, Donor Care, Child Operations, and other teams as part of the consulting role with data loads, requirements gathering, troubleshooting, research, flow automation, and architecture design.• Designed and produced reports and dashboards to support decision-making at the executive level.

Wilmington, Massachusetts, United States

• Served as an administrator in an environment with over 200+ users• Performed user management tasks such as user setup, password reset, user freeze, and user deactivation.• Maintained user access and permission settings through roles, profiles, and permission sets• Served as a liaison between the business users and the development team to ensure their requests are properly channeled and met• Developed validation rules to enhance data entry and integrity• Triaged issues/cases reported by users in a timely and accurate manner to meet SLA• Developed process builders to streamline the onboarding and off-boarding process by creating a support process, record types, page layouts, fields, and list views• Installed and leveraged the Salesforce Adoption Dashboards package to monitor and drive-up user adoption• Helped with testing new builds by the development team.

Manchester, England, United Kingdom

• Configuring data integration and automation including email templates, alerts, process builders, and flows to solutions for business needs • Creating and ongoing maintenance of Salesforce org security settings through profiles, roles, permission sets, sharing settings, and public groups. • Building custom objects, junction objects, and custom fields including formula fields, validation rules, and roll-up summaries to meet client objectives • User Interface Customizations including lightning layouts and page layouts to facilitate a relevant and intuitive user experience • Creating and updating reports and dashboards to facilitate understanding of business needs - Participating in professional development topics for Salesforce administrator and business analyst roles• Participating in live workshops exploring best practices around Salesforce.com and the broader Salesforce ecosystem

Manchester Area, United Kingdom

• Evaluated costs and revenues to project future trends for company departments. • Review current trends to model and forecast financial future trends• Reviewed all closings and documents prepared by individual departments before approval. • Utilized automation software to revise and streamline inefficient work procedures.• Educated management on strategies for minimizing tax liability.• Coach accountants to increase understanding and improve performance.

Manchester, England, United Kingdom

• Prepared Monthly, Quarterly, and Annual Reports complying with GAAP• Utilizing acquired knowledge and strategic thought to analyze current business processes, suggest improvements, and participate in the implementation of new functionality• Using Slack to effectively communicate with project teams. • Drive overall project milestones through completion; perform impact analysis and project estimation activities to ensure key deadlines are met• Develops and manages in-depth dashboards and reports for all team functions on both management and individual levels for all projects Using Microsoft applications ( Microsoft word, Excel and PowerPoint.• Owned monthly reconciliations and performed adjustments as needed• The primary point of contact for the audit team in conducting annual audits of services and contracts• Worked closely with project managers on costing, budgets, and financial reporting • Collaborated with senior management to optimize workflows, reducing expenses by 12%• Managed finances for large projects including pricing and material procurement for over $10 million. • Evaluated and updated operational processes that led to improved project ROI by 39% and efficiency by 30%

Bamenda, Northwest, Cameroon

· Established financial records and created various accounts using manual and computerized bookkeeping systems· Calculated and wrote cheques for payroll, utilities, tax, and other bills· Prepare tax returns and perform other personal bookkeeping services· Prepared financial statements and accounting reports· Responsible for the declaration of monthly taxes and contributions to the National Social Insurance Fund· Calculated and arranged the payments of invoices for equipment and office supplies· Ensured compliance with taxation legislation· Monitored budget and office financial transactions

Master Of Business Administration - Mba, Business Administration And Management, General

Equivalent to a Canadian Master in Business Administration as assessed by the University of Toronto Modules included: Finance.

Certified Salesforce Administrator

Modules included: Configuration and Setup, Object Manager and Lightning App Builder, Sales and Marketing Applications, Service and Support.

Associate’S Degree, Professional Advanced Diploma In Management Accounting

Activities and Societies: Member of the Chartered Institute of Management Accountants (CIMA)Performance management, Financial reporting.

Associate’S Degree, Management Accounting

Activities and Societies: Member of the Chartered Institute of Management Accountants (CIMA)Performance management, Financial reporting.

Bachelor Of Science - Bs, Accounting And Finance

Equivalent to a Canadian Bachelor of Science in Accounting as assessed by the University of Toronto Modules included: Management.