Grace Johnston Email & Phone Number

Santa Ana, California, United States

- Investigating and solving Tier 2 support issues- Maintaining back-end account management and optimization- Handling member cancellations and member invoicing- Curating and organizing all technical support documentation and content across teams- Working with the Director of Operations to identify enhancements and improvements to support and system processes

Santa Ana, California, United States

- Participating in and leading community initiatives to encourage collaboration and engagement- Overseeing space operations to ensure the best member experience- Being part of a team striving to achieve measurable performance goals

Pittsburgh, Pennsylvania, United States

- Educating and engaging citizens on critical environmental issues in Pennsylvania- Assisting in the hosting of the Virtual Climate Action Lobby Day 2020- Creating online content on a variety of platforms- Submitting Letters to the Editor (LTE) for publication in various local and statewide papers- Building coalitions and public support- Organizing virtual events

Philadelphia, Pennsylvania, United States

- Providing support for communications: drafting newsletter, web, and social media content- Coordinating, interviewing, and writing student and alumni profiles- Providing support with recruitment efforts and special events- Responding to general inquiries from faculty and students

- Consistently editing 1-5 articles per week for students nationwide- Engaging with students on topics such as technology, politics, the environment, and more

Rome Area, Italy

- Assisting students in accessing resources for mental health and wellbeing- Hosting regular events on campus and in the residence hall to discuss important topics such as cultural differences, mental health, navigating one's identity abroad, professional development, and more

Greater Pittsburgh Area

- Collaborating with other fellows to learn about various social justice issues - Organizing against abuses in the Allegheny County Jail

Pittsburgh, Pa

- Matching Highmark members over 55 with volunteers to meet their needs, including pet walking, transportation, accessing groceries, and other necessary tasks-Speaking with members on the phone for hours each day- Managing multiple complex schedules to satisfy the needs of all parties- Proofreading correspondence for my supervisor- Implementing a new and more efficient filing system

Moon Township, Pa

- Tracking payments for exercise classes offered by the Department- Assisting with organizing and executing park events in all seasons- Shadowing the Parks Director to assist with any necessary stray tasks