Graham Carr Email & Phone Number

San Francisco, California, US

Combining industry leadership experience & digital product knowledge to help customers architect solutions that overcome their most pressing business challenges.

London, London, GB

Leadership of National Grid internal digital practice comprising Business Analysts, Functional Consultants, Solution Architects, Technical Leads, Platform Engineers & Developers. Blended workforce of permanent, contractor and offshore staff covering Salesforce, Unily & MS Power Platform development & support.DevOps, Site Reliability Engineering & Platform.

London, London, GB

Aubervilliers, Île-de-France, FR

Designed proof of concepts, prototypes, MVP solutions and delivered capability demonstrations to support the aerospace industry through the Salesforce and Tableau product range.Co-developed global aircraft tracking solution to manage aircraft hibernation, maintenance and Field Service activities for Salesforce sponsored industrial proposal.Established.

Coventry, England, GB

My focus on joining Meggitt was leveraging the Salesforce platform to establish a global 24/7 customer response capability, resulting in a 900% consolidated volume growth and +30% NPS in 3 years.In parallel, I led a major business-wide Salesforce engagement programme from initial concept, through business discovery, prototype & MVP, commercial proposal and.

London, England, GB

I was promoted to this multi-faceted, senior executive role to lead and manage a very large, internally-disbursed team which I successfully led through complex strategic business restructuring and change.I designed the ‘next generation’ Service Operations Centre and Engine Overhaul Services operating models, as well as creating future business models using.

London, England, GB

I achieved promotion to this high profile, strategic and operational role, driving business development, implementing tactical initiatives and transforming cost management strategy for the sector’s largest expenditure area (£2.5bn pa). I led and developed multi-functional and diverse teams, totalling several 100, across operations, programme management.

London, England, GB

I was internally headhunted for this critical senior interim role, based on my previous performance and specialist programme troubleshooting expertise. I was relocated to the customer site in Singapore as main contact with a focus on improving relations and operational stability after highly publicised Qantas QF32 engine failure and subsequent fleet.

London, England, GB

I was promoted to create, develop and manage a new department and large team to control sector data and deliver business efficiencies from initial conception and justification to implementation of tactical initiatives. As well as coaching and developing senior executives and played a key role in 5 managers achieving Six Sigma Green Belts.I successfully.

London, England, GB

Promoted to create, lead and manage a comprehensive 24/7 £1.5m customer support facility from initial set up to full operational activity which was subsequently heralded as Defence’s ‘jewel in the crown’.Restored morale and performance managed a large, specialist team during challenging organisational change, consistently achieving demanding targets, while.

London, England, GB

Promoted to create and manage a team to deliver exceptional levels of customer service during business restructure and led dedicated crisis management / planning / forecasting teams, while driving an efficient balance between product demand and supply chain capability

London, England, GB

Master Of Science (Msc), Structural Integrity

Bachelor Of Engineering - B.Eng (Hons), Mechanical Engineering

Diploma In Management Studies, Business Administration And Management, General

Certificate In Management Studies, Business Administration And Management, General