UK Business Development & Customer Management• Identifying, qualifying and closing opportunities • Working with customers to clarify opportunities including: - Who the budget holders, decision makers and influencers are - What the problem is - Quantifying the issues, ROI, creating business cases - Determining the high level requirements - Working with other team to develop potential solutions - Estimating, proposing and presenting solutionsProject/Services Delivery • Project Management through all phases, planning, execution and closure - Managing all areas of project management: scope, time, cost, quality, risk, procurement, human resources, communication and integration - Delivering projects through various teams including working with Technical Leads • Scoping up and clarifying tasks for delivery by other teams • Delivering solutions • Prioritising all tasks with the customer• Scheduling and assigning priority of tasks to be delivered within sprints by other teamsUK Team Leadership• Management of the UK Office• HR Management of staff • Onboarding and upskilling new staff• Day to day management of Staff• Embodying and championing culture

Having been promoted internally I lead the integration side of things for Cardiobase from a development position. I am also the focal point for our UK clients regularly conducting site visits, consultations and continually review their systems to improve integration of Cardiobase and wider hospital systems in order to gain efficiency's and improve patient care.

Responsible for software development/programming including back-end SQL databases, web applications in ASP.NET and developing interfaces using C#. In addition to this I liaise with the UK clients (various hospitals) by telephone/email and attend client meetings as and when required.I also have overall responsibility for both UK and Australia hospital-wide interfaces, written in C#. These systems are used at many hospitals in, including several at state level.

Software development and support (ASP.NET, C# and MS SQL) role based in Melbourne, Australia. Involved in creating a Cardiology .NET application for clients in Australia, New Zealand and UK.

• Service delivery / improvement management• Support desk and project teams management• Account and project managementProject management of a replacement WAN, including Data Centre Hosting and IT-support covering 25 sites and 500 employees nationwide.

• Project co-ordination and management of the engineer team• Pre-sales support of hosted services, cloud computing and WANs• Order and supplier management• Internal account management

• Pre-sales network systems advice• Project implementation

• Website development and maintenance • First and second-line support of web servers