Grayson Jackson Email & Phone Number

Charlotte, North Carolina Area

• Helped members understand issues with there accounts.
• Took calls and assisted member with loans and explained the best loan options for them that suited there needs the most.
• Helped train new employees as well as coworkers who transferred locations.
• Scan and checked paper work to ensure it was done correctly and put into system for later use if needed.

Charlotte, North Carolina Area

• Developed employee schedules, responsibilities and associated floor plan to maximize customer coverage while increasing team skill sets
• Reconciled cash, credits and overall register amounts daily with near 100% balance
• Responsible for overall customer satisfaction. Proactively interacted with clientele to ensure a positive experience. In the role as manager, received 0 complaints
• Enhanced interview guide and rewrote training manual to improve staff performance while decreasing ramp up time
• Managed all food and beverage ordering, developed reports using excel and word
• Interacted with company leadership to provide timely customer and employee feedback

Norfolk, Virginia Area

• Placed product orders and ensured merchandise was at a 90% capacity across all key stores
• Responsible for merchandise placement and restocking. In this role, leveraged strong negotiating skills to obtain optimal product placement
• Created and maintained displays with attractive setup to attract customers. Negotiated with managers ideal placement to improve selling products in stores
• Sold new merchandise and display space to stores
• Lead a team to reset, deliver, and properly place new red bull and wine products
• Drove company vehicles to deliver products

Charlotte, North Carolina Area

• Ensuring quality service while delivering food to over 100 customers daily
• Responsible for timely store opening and preparing kitchen, registers, and dining area for service
• Handling orders and taking financial transactions totaling over 2,000 dollars daily

History

Activities and Societies: Resident assistant, varsity football

Post Graduate