Greg Hansen Email & Phone Number
Who is Greg Hansen? Overview
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Greg Hansen is listed as Test Analyst for Diablo Immortal at Blizzard Entertainment at Blizzard Entertainment, a with 5356 employees, based in Irvine, California, United States. AeroLeads shows a matched LinkedIn profile for Greg Hansen.
Greg Hansen previously worked as Test Analyst - Diablo Immortal at Blizzard Entertainment and Test Analyst - Burst at Blizzard Entertainment. Greg Hansen holds Bachelor Of Fine Arts - Bfa, Creative Writing from Chapman University.
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About Greg Hansen
Experienced Technical Support Specialist with a demonstrated history of working in the entertainment industry.Skilled in Technical Support, Online Moderation, Audio Editing, Audacity, and Technical Writing.Strong information technology professional with a Bachelor of Fine Arts - BFA focused in Creative Writing from Chapman University, and certified in Technical Communications from UC Riverside.
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Greg Hansen work experience
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Test Analyst - Burst
Associate Test Analyst - Burst
- Testing as-needed across multiple products, including Hearthstone, Diablo IV, and Diablo Immortal- Executing test cases via proprietary testing tools and TestRail- Coordinating with other testers, leads, and developers in a remote work-from-home situation
Associate Test Analyst - World Of Warcraft
- Contributed to successful launch of World of Warcraft: Shadowlands- Black-box testing, both exploratory and based on user reports- Reporting on bugs in JIRA- Use of proprietary development and testing tools- Coordinating with other testers, leads, and developers in a remote work-from-home situation
Technical Support Specialist
Technical Writer
- Creating and maintaining technical documentation for multiple entertainment software services- Coordinating localization of documents into up to fourteen languages- Developing documentation for proprietary internal software- Requesting information from development teams to draft documentation for new features- Reviewing existing documentation for adherence to style guides
Technical Support Specialist
- Providing guidance for front-line support agents on complex technical issues- Investigating emerging technical issues and gathering documents from players- Assisting customers with technical issues through live chat, forums, phone, and e-mail responses- Writing and sharing troubleshooting instructions with players and peers- Communicating with development and QA teams regarding new and existing issues
Customer Service Representative
- High levels of customer satisfaction and first contact resolution throughout tenure- Participated in pilot program for CS rep forum moderation then chosen for live launch- Worked with CS technical writers to improve internal knowledge base articles- Team point for game content questions and pre-formatted responses- Volunteered for pilot program for internal tech consultation, chosen for live launch
Staff Writer (Volunteer)
- Preparation of written materials, including press releases, contracts, event scripts and magazine articles- Copy-editing materials submitted by contestants- Collaborating long-distance with staff members throughout the United States
Colleagues at Blizzard Entertainment
Other employees you can reach at blizzard.com. View company contacts for 5356 employees →
Grayson Hill
Colleague at Blizzard EntertainmentOrange County, California, United States
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Keith Ryan
Colleague at Blizzard EntertainmentIreland
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Keith P. Willingham
Colleague at Blizzard EntertainmentRound Rock, Texas, United States
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Clayton Chod
Colleague at Blizzard EntertainmentSan Diego, California, United States
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JW
Jhon Waterman
Colleague at Blizzard EntertainmentIrvine, California, United States
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CP
Cameron Pierce
Colleague at Blizzard EntertainmentIrvine, California, United States
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YJ
Yu Jing Chen
Colleague at Blizzard EntertainmentTaipei, Taipei City, Taiwan, Province Of China
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Ansika Hodle
Colleague at Blizzard EntertainmentGibraltar
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Ben M.
Colleague at Blizzard EntertainmentUnited States
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JH
Jay Hartman
Colleague at Blizzard EntertainmentTowson, Maryland, United States
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Greg Hansen education
Bachelor Of Fine Arts - Bfa, Creative Writing
Education record
Frequently asked questions about Greg Hansen
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What company does Greg Hansen work for?
Greg Hansen works for Blizzard Entertainment.
What is Greg Hansen's role at Blizzard Entertainment?
Greg Hansen is listed as Test Analyst for Diablo Immortal at Blizzard Entertainment at Blizzard Entertainment.
Where is Greg Hansen based?
Greg Hansen is based in Irvine, California, United States while working with Blizzard Entertainment.
What companies has Greg Hansen worked for?
Greg Hansen has worked for Blizzard Entertainment and World Cosplay Summit Us.
Who are Greg Hansen's colleagues at Blizzard Entertainment?
Greg Hansen's colleagues at Blizzard Entertainment include Grayson Hill, Keith Ryan, Keith P. Willingham, Clayton Chod, and Jhon Waterman.
How can I contact Greg Hansen?
You can use AeroLeads to view verified contact signals for Greg Hansen at Blizzard Entertainment, including work email, phone, and LinkedIn data when available.
What schools did Greg Hansen attend?
Greg Hansen holds Bachelor Of Fine Arts - Bfa, Creative Writing from Chapman University.
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