Test Analyst - Diablo Immortal
Current
Jul 2022 - Present
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Greg Hansen Email & Phone Number
Test Analyst for Diablo Immortal at Blizzard Entertainment
at
Blizzard Entertainment
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Test Analyst for Diablo Immortal at Blizzard Entertainment
Location
Irvine, California, United States
Company size
Who is Greg Hansen? Overview
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Quick answer
Greg Hansen is listed as Test Analyst for Diablo Immortal at Blizzard Entertainment at Blizzard Entertainment, a company with 5356 employees, based in Irvine, California, United States. AeroLeads shows a matched LinkedIn profile for Greg Hansen.
Greg Hansen previously worked as Test Analyst - Diablo Immortal at Blizzard Entertainment and Test Analyst - Burst at Blizzard Entertainment. Greg Hansen holds Bachelor Of Fine Arts - Bfa, Creative Writing from Chapman University.
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Blizzard Entertainment
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Profile bio
About Greg Hansen
Experienced Technical Support Specialist with a demonstrated history of working in the entertainment industry.Skilled in Technical Support, Online Moderation, Audio Editing, Audacity, and Technical Writing.Strong information technology professional with a Bachelor of Fine Arts - BFA focused in Creative Writing from Chapman University, and certified in Technical Communications from UC Riverside.
Current workplace
Greg Hansen's current company
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Blizzard Entertainment
9 roles
Greg Hansen work experience
A career timeline built from the work history available for this profile.
Test Analyst - Burst
Aug 2021 - Jul 2022
Associate Test Analyst - Burst
- Testing as-needed across multiple products, including Hearthstone, Diablo IV, and Diablo Immortal- Executing test cases via proprietary testing tools and TestRail- Coordinating with other testers, leads, and developers in a remote work-from-home situation
Nov 2020 - Aug 2021
Associate Test Analyst - World Of Warcraft
- Contributed to successful launch of World of Warcraft: Shadowlands- Black-box testing, both exploratory and based on user reports- Reporting on bugs in JIRA- Use of proprietary development and testing tools- Coordinating with other testers, leads, and developers in a remote work-from-home situation
May 2020 - Nov 2020
Technical Support Specialist
Feb 2018 - Dec 2019
Technical Writer
- Creating and maintaining technical documentation for multiple entertainment software services- Coordinating localization of documents into up to fourteen languages- Developing documentation for proprietary internal software- Requesting information from development teams to draft documentation for new features- Reviewing existing documentation for.
Oct 2017 - Feb 2018
Technical Support Specialist
- Providing guidance for front-line support agents on complex technical issues- Investigating emerging technical issues and gathering documents from players- Assisting customers with technical issues through live chat, forums, phone, and e-mail responses- Writing and sharing troubleshooting instructions with players and peers- Communicating with.
Apr 2016 - Oct 2017
Customer Service Representative
- High levels of customer satisfaction and first contact resolution throughout tenure- Participated in pilot program for CS rep forum moderation then chosen for live launch- Worked with CS technical writers to improve internal knowledge base articles- Team point for game content questions and pre-formatted responses- Volunteered for pilot program for.
Oct 2006 - Apr 2016
Staff Writer (Volunteer)
World Cosplay Summit Us
- Preparation of written materials, including press releases, contracts, event scripts and magazine articles- Copy-editing materials submitted by contestants- Collaborating long-distance with staff members throughout the United States
Jan 2012 - Sep 2015
Team & coworkers
Colleagues at Blizzard Entertainment
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MM
Mr. Mre
Colleague at Blizzard Entertainment
Iran, Iran, Islamic Republic Of
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BZ
Black Zwaard
Colleague at Blizzard Entertainment
Regina, Saskatchewan, Canada, Canada
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AH
Angel Hernandez
Colleague at Blizzard Entertainment
Las Vegas, Nevada, United States, United States
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LK
Lee Kimchi
Colleague at Blizzard Entertainment
South Korea, Korea, Republic Of
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CL
Chelsea Leah
Colleague at Blizzard Entertainment
San Jose, California, United States, United States
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MF
Mauricio Fuentes
Colleague at Blizzard Entertainment
Austin, Texas, United States, United States
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DF
Derek Farmer
Colleague at Blizzard Entertainment
Greater Lille Metropolitan Area, France
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HH
Hans Hinkebein
Colleague at Blizzard Entertainment
Haina, Hesse, Germany, Germany
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EH
Emma Hu
Colleague at Blizzard Entertainment
Beijing, China, China
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AS
Ashley Schmied
Colleague at Blizzard Entertainment
Round Rock, Texas, United States, United States
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Mr. Mre
Colleague at Blizzard Entertainment
Iran, Iran, Islamic Republic Of
View →
BZ
Black Zwaard
Colleague at Blizzard Entertainment
Regina, Saskatchewan, Canada, Canada
View →
AH
Angel Hernandez
Colleague at Blizzard Entertainment
Las Vegas, Nevada, United States, United States
View →
LK
Lee Kimchi
Colleague at Blizzard Entertainment
South Korea, Korea, Republic Of
View →
CL
Chelsea Leah
Colleague at Blizzard Entertainment
San Jose, California, United States, United States
View →
MF
Mauricio Fuentes
Colleague at Blizzard Entertainment
Austin, Texas, United States, United States
View →
DF
Derek Farmer
Colleague at Blizzard Entertainment
Greater Lille Metropolitan Area, France
View →
HH
Hans Hinkebein
Colleague at Blizzard Entertainment
Haina, Hesse, Germany, Germany
View →
EH
Emma Hu
Colleague at Blizzard Entertainment
Beijing, China, China
View →
AS
Ashley Schmied
Colleague at Blizzard Entertainment
Round Rock, Texas, United States, United States
View →
2 education records
Greg Hansen education
Bachelor Of Fine Arts - Bfa, Creative Writing
Education record
Bullard High School
FAQ
Frequently asked questions about Greg Hansen
Quick answers generated from the profile data available on this page.
What company does Greg Hansen work for?
Greg Hansen works for Blizzard Entertainment.
What is Greg Hansen's role at Blizzard Entertainment?
Greg Hansen is listed as Test Analyst for Diablo Immortal at Blizzard Entertainment at Blizzard Entertainment.
Where is Greg Hansen based?
Greg Hansen is based in Irvine, California, United States while working with Blizzard Entertainment.
What companies has Greg Hansen worked for?
Greg Hansen has worked for Blizzard Entertainment and World Cosplay Summit Us.
Who are Greg Hansen's colleagues at Blizzard Entertainment?
Greg Hansen's colleagues at Blizzard Entertainment include Mr. Mre, Black Zwaard, Angel Hernandez, Lee Kimchi, and Chelsea Leah.
How can I contact Greg Hansen?
You can use AeroLeads to view verified contact signals for Greg Hansen at Blizzard Entertainment, including work email, phone, and LinkedIn data when available.
What schools did Greg Hansen attend?
Greg Hansen holds Bachelor Of Fine Arts - Bfa, Creative Writing from Chapman University.
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